Assistant Director of Financial Aid Compliance

University of Maryland Eastern Shore • Princess Anne, MD

306d • $53,940 - $80,000

About The Position

Under the general supervision of the Director of Student Financial Aid, the Assistant Director of Financial Aid Compliance will have primary responsibility for evaluating, developing, and maintaining office policies and procedures to ensure they align with federal, state, and institutional rules and regulations, as well as industry best practices. The Assistant Director will maintain current and thorough knowledge of all Federal Title IV, Maryland Higher Education Commission, and institutional policies and procedures, and will be responsible for providing training to the Office of Student Financial Aid staff to ensure consistent and wide-ranging knowledge across the OSFA team. The Assistant Director will manage student withdrawals and the R2T4 process. With the oversight of the Associate Director of Student Financial Aid, the Assistant Director will develop internal quality control processes to evaluate and monitor the accuracy and timeliness of processing completed by the OSFA team. The Assistant Director will assist with mandatory federal, state, and institutional reporting including, but not limited to, IPEDS, FISAP, and GE/FVT reporting. The Assistant Director will have primary responsibility for coordinating data requests from auditors and will assist the Director with responding to any auditor questions or requests. The Assistant Director will be an active member of professional associations, FSA, and other affinity groups, and will regularly participate in forums, listservs, webinars, and training opportunities provided by these groups.

Requirements

• Bachelor's degree from an accredited college or university.
• Seven (7) years of financial aid administration experience.
• Two (2) years of experience supervising or managing professional staff.
• Extensive knowledge of regulations, policies and procedures governing Federal Title IV financial aid programs.
• Ability to interpret complex financial aid regulations.
• Excellent oral and written communication skills.
• Excellent interpersonal and customer service skills.
• Ability to utilize Federal and state electronic data interfaces and web-based services: FPP, COD, SAIG, ED Connect, NSLDS.
• Ability to prioritize and balance multiple tasks/projects concurrently and respond to emergency situations effectively.
• Expertise with the Microsoft Office suite of applications.
• Ability to develop documentation and conduct training for OSFA team members.
• Proven critical thinking, analytical, and problem-solving skills.
• Strong team player who fosters a positive, supportive, and collegial office atmosphere.
• Student-centered approach to financial aid that aligns regulatory and compliance obligations with the vision, mission, and values of UMES.

Nice To Haves

• Master's degree from an accredited college or university preferred.
• Previous experience working in financial aid compliance including Federal Title IV, state, and institutional financial aid preferred.
• Experience developing and conducting training sessions and materials preferred.
• Previous experience calculating R2T4 refunds preferred.

Responsibilities

• Coordinate and conduct staff training on continued end changing federal slate, and Institutional regulations.
• Review institutional policies and procedures to ensure the University is in compliance with Federal Title IV, state and institutional rules and regulations.
• Make policy and procedure recommendations to the Director and update the Policy and Procedure manual as needed.
• Provide guidance and oversight of the development and implementation of federally compliant consumer information and ensure all published information meets mandated federal guidelines.
• Coordinate the collection of data requests from auditors and assist the Director with responding to auditor questions or requests with the oversight of the Associate Director.
• Develop and evaluate internal quality control processes to monitor OSFA work for accuracy and timeliness.
• Process R2T4 for all officially and unofficially withdrawn students.
• Develop and maintain an expert-level knowledge of Federal Title IV, state, and institutional financial aid rules and regulations.
• Develop and maintain knowledge of UMES financial aid processes and the PeopleSoft student information system.
• Assist the Director with mandatory federal, state, and institutional reporting including but not limited to IPEDS, FISAP, and GE/FVT reporting.
• Represent the OSFA in meetings, and committees as assigned by the Director.
• Regularly participate in forums, listservs, webinars, and training opportunities provided by FSA, professional associations, and other affinity groups.
• Perform other tasks as requested by the Director or Associate Director.

Benefits

• Salary Range: $53,940 - $80,000
• EEO/AA employer
• Commitment to diversity in education and employment

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Educational Services
• Education Level: Bachelor's degree