Assistant Director of Family Advocacy

Children'S Advocacy Center For North Texas•Lewisville, TX

1d•$75,000•Onsite

About The Position

We are seeking a strategic, self-driven leader to guide and evolve our Comprehensive Case Management (CCM) program within Client Services. The Assistant Director of Family Advocacy provides both vision and operational leadership to ensure children and caregivers receive consistent, high-quality, trauma-informed long-term support following the forensic interview. This role is ideal for a decisive, systems-minded professional who thrives with autonomy, takes initiative, and is energized by building strong teams and refining programs in a dynamic service environment. You will shape how stabilization services are delivered, strengthen team performance, and ensure families receive responsive, risk-informed care.

Requirements

Graduate degree in Social Work, Criminal Justice, or related field.
Licensed Social Worker (LSW) required; license must remain in good standing.
Minimum 3 years of experience serving children and families impacted by trauma.
Strong knowledge of child abuse dynamics, trauma-informed care, and MDT processes.

Nice To Haves

Minimum 2 years of supervisory experience preferred.
Experience collaborating with CPS, law enforcement, prosecutors, and courts preferred.
Bilingual preferred.

Responsibilities

Lead & Develop a High-Performing Team
Provide meaningful supervision, coaching, and performance feedback to Case Managers and assigned interns.
Foster a culture of accountability, growth, and continuous improvement.
Guide professional development in caregiver engagement, stabilization planning, and documentation excellence.
Participate in hiring, onboarding, and training while setting clear expectations from day one.
Address performance concerns directly and constructively, maintaining high standards with supportive leadership.
Drive Program Excellence & Innovation
Oversee long-term stabilization services for families post–forensic interview.
Ensure quality development and review of Family Service Plans (FSPs).
Monitor tier-based case management integrity and appropriate service-level determination.
Evaluate caseload distribution, productivity, and stabilization outcomes — and adjust systems proactively.
Identify service gaps, prevent workflow drift, and implement process improvements.
Serve as the decision-making escalation point for complex or high-risk cases.
Strengthen Cross-Department Collaboration
Work closely with the Clinical Department to ensure appropriate triage, referrals, and coordinated service planning.
Maintain strong partnerships with MDT partners including CPS, law enforcement, prosecutors, and courts.
Support agency-wide family assistance initiatives and collaborative planning efforts.
Ensure Responsive Triage & Stabilization
Oversee trauma and suicide risk assessment processes and safety planning.
Monitor engagement and stabilization supports for families awaiting therapy.
Guide appropriate resource connections and strengthen community partnerships.
Approve complex referrals and tier adjustments when needed.
Enhance Family Engagement
Provide oversight of high-quality psychoeducation groups for children and caregivers.
Support court orientation and family updates throughout legal proceedings.
Consult on complex caregiver dynamics and engagement barriers.
Facilitate or co-facilitate family support meetings in escalated cases.
Support Internship Development
Provide structured supervision and mentorship to assigned interns.
Collaborate with universities to maintain strong training partnerships.
Ensure interns receive clear expectations, growth opportunities, and meaningful experience.