Assistant Director of External Communication

City of Charlotte • Charlotte, NC

2d

About The Position

The Assistant Director of External Communication in the Charlotte Communication and Marketing (CC&M) Department reports to the Deputy Director and is primarily responsible for overseeing the execution of the strategic vision of the City of Charlotte’s communication to the public. This position provides guidance and management on various projects and is responsible for strategy for external messaging and campaigns.

Requirements

• Excellent interpersonal, verbal and written communication skills.
• Proven success with client relationships or project management.
• Hands-on experience in setting strategy and reporting results with organizational leaders.
• Experience managing teams, workflows and strategy.
• Experience managing client support and planning.
• Proficient in analyzing data to drive decisions and campaigns.
• Excellent leadership and organizational skills.

Nice To Haves

• Strong background in campaign strategy, strategic communication and public relations
• Project Management experience
• Ability to cultivate strong client relationships
• Leadership experience

Responsibilities

• Ensuring projects are meeting budgets, timelines and brand requirements.
• Reviewing and assisting in development of PR service proposals and requests.
• Developing trusted relationships with citywide staff and vendors to provide exceptional service to clients in relaying complex messaging to the public.
• Collaborating with both staff and vendors to plan the overall strategies and workflow.
• Providing opportunities for mentorship, professional development and training.
• Helping Communication and Marketing teams overcome obstacles and working closely with the Deputy Director to offer solutions.
• Monitoring and reporting results of team efforts and proposing actions for the future.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed