Assistant Director of DD Services

The Sante Group • Silver Spring, MD

43d • $70,000 - $75,000

About The Position

The Assistant Director is responsible for assisting the Director of DD Services with the day-to-day operations of DDA programs and all staff. This position provides oversight, coordination, and supervision of the following in both DD Residential and DD Day programs: House Management, Residential Coordinators, Day Program Counselors, Behavioral 1:1 Assistants, CDS Program Manager. Hiring and Training of program staff, special projects, licensure of residence, Person Centered Plan development, community outreach, and client retention. The position ensures compliance with CARF, COMAR, State and Federal regulations, while supporting departmental teams in active participation in continuous quality improvement activities.

Requirements

• Bachelor's Degree in a human service or related field of study; OR Associates Degree
• (1) year Supervisory experience and/or training
• (2) years of experience providing support to adults with ID/DD and SPMI ; OR equivalent combination of education and experience.

Responsibilities

• Assist in developing and managing the operational and fiscal activities of the department to include: staffing levels, budgets, and financial goals
• Analyze and document business processes and problems
• Develop solutions to enhance efficiencies
• Coordinate and implement general departmental projects
• Conduct and manages trainings based on departmental and staffing requirements
• Conduct interviews, hire new staff, and complete manual employment reference
• Reward, evaluate, and discipline staff
• Responsible for the professional development of current staff
• Responsible for staff scheduling to include: work assignments/rotations, employee training, employee vacations, overtime assignment, back-up for absent employees, and shift rotations
• Processes and submits timesheets and payroll for the department
• On call for staffing and clinical emergencies
• Respond to and resolve customer complaints
• Obtain funding from the DDA for the current and prospective consumers
• Monitor and record all incident reports within the departments, submit reports to compliance officer, and input data in monitoring system
• Assist the Director and Quality Assurance Manager as needed with writing and submitting all DDA incident reports within 24-hours as well as follow-ups
• Assists with reporting, documenting and provides appropriate response time for all internal/external incidents per DDA/MHA Policies on Reportable Incidents
• Assists in follow-up investigation reports for all internal/external incident per DDA/MHA Policies on Reportable Incidents
• Notifies CCO of all internal/external incidents per Company and State policies
• Assists in creating and implementing Company's Annual QA Report
• Prepares all internal/external incident reports to Standing Committee and implements any recommendations
• Audit clinical charts regularly and provide feedback and staff training as needed
• Oversees the Electronic Medical Record, and completes regular audits
• Submit QA Incident documentation monthly to appropriate personnel
• Attend all mandatory meetings
• Assist in the preparation and setup of new houses (i.e.: licensure, furnishings, etc.)
• Is on-call for all departmental needs
• Participates in and successfully completes all required trainings
• Maintains knowledge of CARF, COMAR, DDA, State and Federal regulations
• Other duties as assigned

Benefits

• Competitive benefits package including a 403(b) with company match.
• Opportunities for career growth, training and professional development, flexible work schedules and shifts
• Tuition assistance
• Company-wide wellness program
• The rare opportunity to make a difference in the very community that you call home
• We are leading providers in Behavioral and Mental Health!
• Smart, passionate, and engaged coworkers

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Industry: Hospitals
• Number of Employees: 251-500 employees