Assistant Director of Clinical Services

Cazenovia Recovery Systems•Buffalo, NY

1d•$85,000•Onsite

About The Position

The Assistant Director of Clinical Services provides integrated clinical, administrative, and intake leadership across the agency’s congregate rehabilitation and reintegration programs. This is a growth-oriented leadership position designed to strengthen clinical oversight, admissions flow, compliance follow-through, and cross-program coordination. This role supports the Director of Clinical Services by overseeing clinical operations while directly supervising Intake staff and intake processes to ensure timely, clinically appropriate, and compliant admissions. The Assistant Director of Clinical Services serves as a key connector between intake, program leadership, and executive leadership to promote continuity of care, quality improvement, and system-wide alignment. Essential Duties and Responsibilities Clinical, Program, and Operational Leadership Assists the Director of Clinical Services with administrative and clinical oversight of congregate rehabilitation and reintegration programs. Provides clinical consultation and leadership support to program managers and clinical staff regarding resident care, program operations, and emerging concerns. Supports consistent implementation of clinical standards, evidence-based practices, and trauma-informed care across programs. Offers clinical supervision to designated staff, as appropriate and within scope of licensure. Supports program-to-program collaboration and communication to promote consistency and quality of care. Intake Oversight and Supervision Provides formal supervision and leadership oversight to intake staff. Oversees intake operations to ensure efficient, clinically appropriate, and compliant admissions and referrals. Ensures intake screening, assessment, and placement decisions align with program capacity, level-of-care requirements, and regulatory standards. Serves as a clinical resource to intake staff for complex cases, level-of-care determinations, and program fit. Collaborates with program leadership to address intake-related barriers, transitions, and continuity of care. Communicates with referral sources and community partners. Monitors referral flow and supports intake operations by conducting screenings when necessary to maintain timely admissions and prevent service delays during high- volume periods. Conducts Quality Health Professional documentation reviews to ensure clinical records meet regulatory and agency standards. Compliance, Quality, and Risk Collaboration Collaborates with the VP of Compliance, Quality, and Risk to monitor compliance concerns and ensure timely completion of corrective action plans. Collaborates with the Quality Assurance Manager to monitor eligibility verification and benefits. Assists with follow-up on audits, incident reviews, and quality assurance findings. Reinforces compliance with OASAS, Medicaid, HUD, HIPAA, and 42 CFR Part 2 requirements. Data Analysis, Trends, and Continuous Improvement Monitors OASAS/ HCS reporting requirements. Identifies and analyzes admission, referral, and discharge trends to inform clinical focus areas, training needs, and program development. Uses intake and program data to support quality improvement initiatives and system-level decision-making. Assists leadership in identifying service gaps and opportunities for improvement across programs. Training and Staff Development Identifies training needs related to clinical practice, intake processes, and regulatory compliance. Develops and delivers trainings, refreshers, and technical assistance for intake and program staff. Supports onboarding and ongoing development of intake staff. General Responsibilities Serves on agency committees as requested. Carries out additional duties essential to the above-stated responsibilities as assigned. Is mindful of and integrates Trauma-Informed Care and its five principles in all duties and interactions with fellow staff, residents, and external partners. Maintains compliance with all required rules and regulations including Federal Confidentiality (42 CFR, Part 2), HIPAA, Medicaid and/or HUD, and any others. Regular attendance at work location. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Other duties may be assigned.

Requirements

Master’s degree in Social Work, Mental Health Counseling, or related field.
Licensed and credentialed in New York State as an LCSW or LMHC.
Minimum of three (3) years of experience in substance use disorder or behavioral health treatment settings, including supervisory, administrative, or intake-related experience.
Knowledge of state and federal behavioral health regulations and intake requirements.
In addition the qualifications above, a valid New York State driver’s license is required and reliable automobile.

Responsibilities

Assists the Director of Clinical Services with administrative and clinical oversight of congregate rehabilitation and reintegration programs.
Provides clinical consultation and leadership support to program managers and clinical staff regarding resident care, program operations, and emerging concerns.
Supports consistent implementation of clinical standards, evidence-based practices, and trauma-informed care across programs.
Offers clinical supervision to designated staff, as appropriate and within scope of licensure.
Supports program-to-program collaboration and communication to promote consistency and quality of care.
Provides formal supervision and leadership oversight to intake staff.
Oversees intake operations to ensure efficient, clinically appropriate, and compliant admissions and referrals.
Ensures intake screening, assessment, and placement decisions align with program capacity, level-of-care requirements, and regulatory standards.
Serves as a clinical resource to intake staff for complex cases, level-of-care determinations, and program fit.
Collaborates with program leadership to address intake-related barriers, transitions, and continuity of care.
Communicates with referral sources and community partners.
Monitors referral flow and supports intake operations by conducting screenings when necessary to maintain timely admissions and prevent service delays during high- volume periods.
Conducts Quality Health Professional documentation reviews to ensure clinical records meet regulatory and agency standards.
Collaborates with the VP of Compliance, Quality, and Risk to monitor compliance concerns and ensure timely completion of corrective action plans.
Collaborates with the Quality Assurance Manager to monitor eligibility verification and benefits.
Assists with follow-up on audits, incident reviews, and quality assurance findings.
Reinforces compliance with OASAS, Medicaid, HUD, HIPAA, and 42 CFR Part 2 requirements.
Monitors OASAS/ HCS reporting requirements.
Identifies and analyzes admission, referral, and discharge trends to inform clinical focus areas, training needs, and program development.
Uses intake and program data to support quality improvement initiatives and system-level decision-making.
Assists leadership in identifying service gaps and opportunities for improvement across programs.
Identifies training needs related to clinical practice, intake processes, and regulatory compliance.
Develops and delivers trainings, refreshers, and technical assistance for intake and program staff.
Supports onboarding and ongoing development of intake staff.
Serves on agency committees as requested.
Carries out additional duties essential to the above-stated responsibilities as assigned.
Is mindful of and integrates Trauma-Informed Care and its five principles in all duties and interactions with fellow staff, residents, and external partners.
Maintains compliance with all required rules and regulations including Federal Confidentiality (42 CFR, Part 2), HIPAA, Medicaid and/or HUD, and any others.
Regular attendance at work location.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Other duties may be assigned.