Assistant Director of Catering Sales - Signia by Hilton Atlanta

Hilton•Atlanta, GA

13h

About The Position

The Signia by Hilton Atlanta looking for a dynamic Assistant Director of Catering Sales to join their team. The Signia by Hilton Atlanta offers breathtaking views of the city skyline, featuring 976 elegantly appointed rooms and 100,000 square feet of meeting space. The property includes 43 meeting rooms, with the largest spanning 37,980 square feet. Our ideal candidate will have experience in the catering sales Atlanta market, having served as a Director or in a senior-level role in their previous or current position. They should possess proven leadership skills, including the ability to guide catering sales teams in developing and executing action plans that drive catering business to the hotel. Building and maintaining strong relationships within the market to support team sales efforts is essential. The candidate must be highly organized, demonstrate strong proficiency in Microsoft Office, and excel at managing multiple priorities effectively. Shift Pattern: This role is primarily Monday – Friday 8:30am – 5:00pm with the ability to be flexible with their time to accommodate any client engagement events and site inspections. Pay Range: This is salaried role that qualifies to be part of the Hilton Sales Incentive plan that is paid quarterly, based on performance. The Benefits – Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as: Access to pay when you need it through DailyPay Medical Insurance Coverage – for you and your family Mental health resources including Employee Assistance Program Best-in-Class Paid Time Off (PTO) Go Hilton travel program: 100 nights of discounted travel Parental leave to support new parents Debt-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications 401K plan and company match to help save for your retirement Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount Career growth and development Team Member Resource Groups Recognition and rewards programs Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable. What will I be doing? As Assistant Director of Catering Sales you will be responsible for the development of market segment(s) including solicitation of new customer relationships, negotiation of business through proposals and contracts to close business. Creative design of menus and events to maximize revenue and event experience. Maintain existing relationships with corporate and social accounts. As ADOC you will be assisting the Director of Sales to achieve superior results in the areas of ensuring outstanding guest service, team member engagement, favorable financial outcomes, strategic leadership and talent development, culture, innovation and event operations. As ADOC you will support and act on behalf of the Director of Sales. Specifically, your essential functions will be to perform the following tasks to the highest standards: STRATEGY: Drive innovation and creativity within event delivery Ensure that high quality service standards are maintained through continuous reviews of processes and procedures Actively support the sales process. LEADERSHIP: Support leadership and direction in all Catering matters. Serve as a highly visible, participatory leader who proactively and consistently engages with their General Manager/Executive Committee, Sales, Catering and Events team members, external guests, and suppliers Remain current on event trends to evaluate innovative ways for process/practice improvements and shares best practices Participate or represent Hilton in industry social/meeting/events professional associations CULTURE: Inspire high-performing multi-cultural, multi-generational teams that build Hilton’s Events talent pipeline Integrate Hilton’s Values/Mission/Purpose when implementing Event initiatives and support Team Member-centric and guest-centric programs Lead with Hilton culture engaging with Team Members through direct and meaningful interactions Be an ambassador for customer service. TALENT: Motivate and provide a work environment in which team members are productive Listen and respond to team members needs while having an open-door policy Manage group and interpersonal conflict effectively CATERING OPERATIONS EXCELLENCE: Assist to ensure the proper use of all function space, exhibit hall, and event spaces Assist to manage supplier and vendor relationships Possess subject matter expertise and ensure standards/practices Assist in the development and management of departmental budgets Assist in short, medium, and long-term forecasting and actual cost reporting for events Assist to ensure proper staffing for the needs of the business Assist to integrate current trends in event management and design Participate in customer site inspections and assists with the sales process

Requirements

Minimum Years of Experience: three (3) years Hospitality related experience at manager level.
Minimum of 1 year of project management or management experience.
Experience in the catering sales Atlanta market
Proven leadership skills, including the ability to guide catering sales teams in developing and executing action plans that drive catering business to the hotel.
Building and maintaining strong relationships within the market to support team sales efforts is essential.
Highly organized
Demonstrate strong proficiency in Microsoft Office
Excel at managing multiple priorities effectively

Nice To Haves

Knowledge of the hotel property management systems (Delphi.fdc)
Significant experience in revenue management or a similar analytical role
Relevant degree, in business development or other relevant business field, from an academic institution (CMP, CPCE)

Responsibilities

Development of market segment(s) including solicitation of new customer relationships
Negotiation of business through proposals and contracts to close business
Creative design of menus and events to maximize revenue and event experience
Maintain existing relationships with corporate and social accounts
Assisting the Director of Sales to achieve superior results in the areas of ensuring outstanding guest service, team member engagement, favorable financial outcomes, strategic leadership and talent development, culture, innovation and event operations
Support and act on behalf of the Director of Sales
Drive innovation and creativity within event delivery
Ensure that high quality service standards are maintained through continuous reviews of processes and procedures
Actively support the sales process
Support leadership and direction in all Catering matters
Serve as a highly visible, participatory leader who proactively and consistently engages with their General Manager/Executive Committee, Sales, Catering and Events team members, external guests, and suppliers
Remain current on event trends to evaluate innovative ways for process/practice improvements and shares best practices
Participate or represent Hilton in industry social/meeting/events professional associations
Inspire high-performing multi-cultural, multi-generational teams that build Hilton’s Events talent pipeline
Integrate Hilton’s Values/Mission/Purpose when implementing Event initiatives and support Team Member-centric and guest-centric programs
Lead with Hilton culture engaging with Team Members through direct and meaningful interactions
Be an ambassador for customer service
Motivate and provide a work environment in which team members are productive
Listen and respond to team members needs while having an open-door policy
Manage group and interpersonal conflict effectively
Assist to ensure the proper use of all function space, exhibit hall, and event spaces
Assist to manage supplier and vendor relationships
Possess subject matter expertise and ensure standards/practices
Assist in the development and management of departmental budgets
Assist in short, medium, and long-term forecasting and actual cost reporting for events
Assist to ensure proper staffing for the needs of the business
Assist to integrate current trends in event management and design
Participate in customer site inspections and assists with the sales process

Benefits

Access to pay when you need it through DailyPay
Medical Insurance Coverage – for you and your family
Mental health resources including Employee Assistance Program
Best-in-Class Paid Time Off (PTO)
Go Hilton travel program: 100 nights of discounted travel
Parental leave to support new parents
Debt-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications
401K plan and company match to help save for your retirement
Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount
Career growth and development
Team Member Resource Groups
Recognition and rewards programs