Assistant Director of Banquets - Hilton San Diego Bayfront

Hilton•San Diego, CA

17h•$100,000 - $125,000•Onsite

About The Position

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values\: Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline. In addition, we look for the demonstration of the following key attributes\: Quality Productivity Dependability Customer Focus Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands . Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all! #LI-AC1 The Benefits - Hilton is proud to have an award-winning workplace culture being The Best Hospitality Company in the World! We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including: Medical Insurance Coverage – for you and your family Vision, Dental, Life and Disability Insurance Mental Health Resources Vacation – Paid Time Off Go Hilton travel discount program\: 100 nights of discounted travel per calendar year. Employee Stock Purchasing Program Access to your pay when you need it through DailyPay Complimentary Duty Meals served in our Team Member Restaurant Employee Assistance Program Debt-free education\: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more) Career growth and development Team Member Resource Groups Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable. EOE/AA/Disabled/Veterans Rising above the San Diego Bay and steps from the Gaslamp Quarter and Petco Park, Hilton San Diego Bayfront is the Hilton San Diego Bayfront where our Team Members love being a part of our award-winning culture. The team is currently looking for an experienced Assistant Director of Banquets to join the team! From a friendly workplace environment to competitive health benefits, career growth opportunities and our Go Hilton travel discount program. In addition, the property offers free meals during shifts. We know that you’ll love being a part of the Hilton team! An Assistant Director of Banquets is responsible for assisting the Director in the direction and administration of the Banquet and Catering operations in the hotel's continuing effort to deliver outstanding guest service and financial profitability.

Requirements

Management Experience: At least 5 years in banquet management, with a proven ability to lead and inspire a large team.
Communication Skills\: Excellent verbal and written communication skills to engage effectively with staff, vendors, and clients. The candidate will be responsible for collaborating with various departments and ensuring exceptional service delivery.
Multitasking Ability: Adept at handling multiple tasks simultaneously while maintaining attention to detail in a high-pressure environment.
Administrative Proficiency: Comfortable with administrative tasks, including scheduling and budget management.
Union Management Experience: Familiarity with managing unionized staff and understanding collective bargaining agreements.
Proven Leadership: A successful track record in managing the banquet department, demonstrating strategic planning and operational efficiency.

Responsibilities

Assist the Director in the administration of all Banquet and Catering operations to include, but not limited to, guest service, food and beverage quality, soliciting new accounts, merchandising and marketing, inventory management and cost controls, systems management, budget and forecasting, department management, adherence to federal, state and local standards and meeting participation and facilitation
Assist with the development, implementation and maintenance of department service guidelines and standards
Assist in monitoring and developing team member performance to include, but not limited to, providing supervision, scheduling, conducting counseling and evaluations and delivering recognition and reward
Recruit, interview and train team members
Ensure compliance with health, safety, sanitation and alcohol awareness standards
Monitor and assess service and satisfaction trends, evaluate and address issues and make improvements accordingly
Act in absence of the Director, as needed

Benefits

Medical Insurance Coverage – for you and your family
Vision, Dental, Life and Disability Insurance
Mental Health Resources
Vacation – Paid Time Off
Go Hilton travel discount program\: 100 nights of discounted travel per calendar year.
Employee Stock Purchasing Program
Access to your pay when you need it through DailyPay
Complimentary Duty Meals served in our Team Member Restaurant
Employee Assistance Program
Debt-free education\: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)
Career growth and development
Team Member Resource Groups