Assistant Director of Banquets

Montage Hotels & Resorts • Bluffton, SC

6d

About The Position

Imagine turning your passion and talent into a fulfilling career. Imagine a beautiful workplace where you can learn, grow, and have fun. At Montage Palmetto Bluff , we know our success is all because of you. Here, you’re not just an associate but a passionate creator of authentic, personalized experiences. You’ll feel empowered to think creatively, discover career growth opportunities, and have fun while crafting lasting, cherished moments for our guests. Working at Montage is more than a job; it’s a way of l ife. Don’t just imagine the possibility — join us.

Requirements

• Prior Banquet supervisory or management experience
• Excellent verbal and written communication skills
• Proven success in customer service and guest recovery
• Ability to supervise subordinate staff, including, but not limited to, assignment duties, motivating and mentoring, as well as evaluating service and taking disciplinary action when necessary
• Ability to handle multiple priorities in a results-oriented environment, continuing to deliver quality service and consistently meet deadlines
• Microsoft Office products; Word, Excel, PowerPoint, and Outlook
• Embrace Technology – continually learn, adapt, and master to new operating system
• Knowledge of food and alcoholic beverages
• Ability to work a flexible schedule including weekends and holidays

Nice To Haves

• Luxury hotel experience, a plus

Responsibilities

• Assist with o versee ing the d aily operation of the Banquet department, including recruiting, scheduling, staffing , train, and supervision of all staff
• Act as a liaison for the hotel and serving as the point of contact for clients during their event
• Execute banquet and meeting functions as directed according to BEO’s (Banquet Event Order), function timeliness and group resumes
• Assist with d evelop ing and maintain ing all policies, training manuals, procedures, and quality standards within the department
• Organize and conduct daily pre-shifts; that includes storage space and inventory management
• Assist with m anaging, in conjunction with the Executive Steward, the inventory, control and breakage/loss reduction of china , glass, and silver as it relates to function and banquet services
• Assist with p rovid ing daily support and guidance to Banquet Associates as well as monitoring job performance to ensure a successful meeting/banquet experience for the guest
• Work with all other departments to execute client events and meetings
• Work collaboratively with Meetings & Events and Culinary to ensure flawless execution of events
• Maintain high standards of service excellence, food quality, and presentation, ensuring consistency and adherence to brand standards
• Conduct regular inspections of equipment, and amenities to ensure cleanliness, safety, and functionality
• Inspect and oversee the cleanliness and maintenance of all function space s , public areas, and service areas on banquet levels
• Ensure the department abides by all safety and sanitation policies
• Perform additional duties as assigned that may be outside the scope of duties, based on business needs

Benefits

• DTO (Discretionary Time Off)
• Healthcare benefits
• Health Savings Account and Flexible Spending Accounts
• 401 [k] retirement plan with company matching, fully vested, and loan option
• Banking and Investing Program offers preferred rewards, mortgage discount, and waived fees
• Daily Pay Incentive Opportunity
• Fertility & Family Forming Assistance
• Parental leave pay differential
• Pet Insurance
• Hotel discounts
• Free meals
• Fitness & wellness discounts
• LinkedIn Learning membership
• Hearts of Montage community engagement
• Associate’s events throughout the year

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed