Assistant Director of Banquets

Trump Hotel Collection • Doral, FL

131d

About The Position

Assist and organize the administration of the Banquets department beside the Banquets Director. Also, assist to solicit new accounts, merchandising, planning and the logistics of the departments to maximize profits and create customer loyalty with both internal and external customers.

Requirements

• A minimum of 2 to 5 years' experience as a Banquet Manager in a luxury environment
• Expertise in food product, presentation, quality is key
• Strong leadership skills with the ability to manage Banquet team
• Must have a track record of driving the team to success and be able to elaborate on projects and tangible results
• Ability to work a flexible schedule to include weekends and holidays

Responsibilities

• Supervise, coordinate and train all associates in the Banquet Department on best practices
• Lead the team by example and ensure all associates have the knowledge to do their job accurately and efficiently
• Coach and counsel associates as needed
• Create and monitor changes to the associate's work schedule
• Support the Captains in finding creative solutions to any issues that may arise to ensure our guest's receive the highest level of service
• Effectively handle and communicate changes in a calm, positive demeanor
• Hire, schedule, and train all banquet staff to include conducting roll call and monthly meetings, and illustrating the proper techniques and etiquette for American, French, buffet, synchronized and hand carry styles of service
• Supervise the setup of function rooms to include placement of linens, silver, china and glassware according to event order specifications
• Visually inspect functions rooms and equipment prior to functions for cleanliness, proper inventory and set up
• Verbally communicate, in a calm, positive demeanor, during the course of the function with the kitchen, service, beverage, conference services, engineering staffs, and with the guest to ensure timely execution of events, quality service, adherence to all applicable federal, state, local safety and health regulations and corporate standards
• Supervise clean-up of function room and proper breakdown and storage of equipment
• Enter billing information into the MICROS system in order to generate a final guest check
• Process payroll for each event which includes calculating number of hours worked and gratuity distribution
• Attend meetings such as BEO meetings, staff meetings, Pre-con meetings, F&B meetings
• Order supplies and linens for function from Purchasing and Housekeeping departments
• Separates, posts and distributes event order sheets
• Assist servers and captains with the execution of events according to the event order and Trump National Doral - Miami quality standards

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Accommodation
• Education Level: Associate degree
• Number of Employees: 251-500 employees