Assistant Director of Auxiliary Services - Transportation & Athletics - Northern Essex Community College
About The Position
The Assistant Director provides leadership and oversight for the College's transportation operations and athletic facility support services. This position is responsible for ensuring safe, efficient, and cost-effective transportation between campuses, managing the campus shuttle program and vehicle fleet, and maintaining partnerships with vendors such as MeVA Transit. The Assistant Director oversees driver scheduling, compliance with certification and safety standards, and implementation of systems such as GPS tracking and driver verification. Additionally, the role supports athletics operations by coordinating transportation needs and initiatives that enhance student engagement and access. Working collaboratively with and reporting to the Associate Director of Auxiliary Services, this position advances service quality, operational efficiency, and the overall student experience.
Requirements
- Bachelor's Degree
- Possession of a valid Commercial Driver's License (CDL) appropriate to the class of vehicle operated and ability to drive college vehicles
- Entrepreneur and self-starter to build college transportation system
- Strong background in strategic thinking, customer service and project planning
- Well organized, flexible and able to adapt to handle multiple projects
Nice To Haves
- Prior experience in operating vehicles that require a CDL
- Prior experience working in Athletics
- Bilingual (Spanish/English)
- Experience working with and supporting a culturally diverse population
Responsibilities
- Develops and implements initiatives to drive increased student engagement and utilization of athletic facilities.
- Cultivates and leverages strategic partnerships with vendors and organizations, including but not limited to, MeVA Transit, to advance organizational objectives.
- Contributes to the supervision, planning and technical implementation of transportation services and recommends strategies to provide efficient, safe and economical transportation.
- Collaborates in the development and refinement of standards and requirements for certification for vehicle operation for faculty, staff and students.
- Oversees the processing of transportation requests for academic/student life use.
- Prepares and analyzes reports on vehicle usage and transportation needs and recommends improvements to optimize fleet efficiency and cost-effectiveness while balancing transportation needs.
- Responsible for maintaining ridership data.
- Maintains record of and coordinates maintenance of vehicle fleet.
- Develops strategies for staffing campus shuttle service and develop the driver's work schedules.
- Drives shuttle between campuses during traditional fall and spring semesters as schedule requires.
- Manage the Motor Vehicle Check Program through the College's Driver Verification System with the Registry of Motor Vehicles.
- Manage the implementation of the GPS vehicle system and its ongoing maintenance.
- Serve as primary point of contact to the insurance vendor for out of state travel clearances.
- Monitor the cleanliness of the vehicles and reporting issues to the Director.
- In collaboration with the Associate Director of Auxiliary Services, identify and implement solutions to meet evolving student needs as needed.
- Other tasks and responsibilities as assigned.
Benefits
- complete fringe benefit package including competitive health insurance, dental insurance, basic life insurance, long-term disability insurance, paid sick, vacation and personal leave, educational benefits for employee/spouse/dependents, and excellent retirement benefits
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What This Job Offers
Job Type
Full-time
Career Level
Director
Industry
Executive, Legislative, and Other General Government Support
Number of Employees
501-1,000 employees
