Assistant Director of Admissions

River Place Behavioral Health • LaPlace, LA

106d

About The Position

The position involves directing the facility admissions activities by driving the admissions process and developing, implementing, and maintaining revenue-generating strategies. The role requires providing leadership to the Admissions Department and cultivating the function of the department as an integrated team. It also involves implementing the strategic plan of the business development and marketing department as it pertains to admission to the facility and directing potential clients to treatment.

Requirements

• Master's degree in a social services field or RN preferred.
• Two or more years' experience in a healthcare admissions role is preferred.
• May require licensure by the state for this position.
• CPR and de-escalation/restraint certification required (training available upon hire and offered by facility).
• First aid may be required based on state or facility.

Responsibilities

• Provide leadership to the Admissions Department and cultivate the function of the department as an integrated team.
• Implement the strategic plan of the business development and marketing department as it pertains to admission to the facility and direct potential clients to treatment.
• Provide leadership in addressing quality management issues related to crisis triage, evaluation, intake, and admission to the facility.
• Assign/distribute scheduled evaluations, intakes, or admissions as dictated by request and hospital census.
• Conduct quality assurance and quality improvement programs for all crisis triage, evaluation, intake, and admission services.
• Perform follow-up communication functions and generate recommendations for organizational leadership.
• Provide orientation, in-service, and continuing education programs for department staff and other internal positions responsible for crisis triage and/or evaluation services.
• Serve as a clinical liaison with referral sources.
• Work to improve efficiency and quality in delivering services within the department, responsible for developing and meeting departmental goals and objectives.
• Ensure that the department is up to date on and compliant with new laws and regulations.
• Train and supervise staff.
• For assigned shift, plan, assign, supervise, and perform required duties to ensure patient safety and the efficiency of the department.
• Prioritize potential admissions, considering patient needs and the facility's capability and capacity to meet those needs in the most appropriate manner.
• Provide guidance and direction to staff and encourage/build mutual trust, respect, and cooperation among team members.
• Ensure that EMTALA log, if applicable, is completed for each patient seen by admissions.
• Participate in staff training by serving as a preceptor for new admission team employees.
• Demonstrate a positive, empathetic, and professional attitude toward customers always.
• Acknowledge and work to resolve complaints when patient needs are not met.
• Recognize that patient safety is a top priority.

What This Job Offers

• Education Level: Master's degree