Assistant Director of Admissions Visits

Willamette University • Salem, OR

402d

About The Position

The Assistant Director of Admissions Visits plays a crucial role in supporting the mission and enrollment goals of Willamette University. This position is responsible for managing the campus visit program, which includes developing and implementing engaging visit experiences for prospective students and their families. The role involves hiring and training student ambassadors, coordinating with various departments for specialty tours, and gathering feedback to enhance the visit experience. Additionally, the Assistant Director participates in admissions-related activities, including managing an admission territory and conducting interviews, all aimed at achieving the university's enrollment objectives.

Requirements

• Bachelor's degree, preferably from an independent residential liberal arts college.
• Two years of experience working in admissions or a related field.
• Knowledge of a University environment and undergraduate admissions.
• Written and verbal communication skills.
• Ability to articulate the value and benefits of a liberal arts education.
• Experience working with populations from diverse backgrounds.
• Excellent organizational and time management skills.
• Strong interpersonal skills and ability to interact with a diverse group of people.
• Competency in use of technology, including Microsoft Office suite and Google suite.
• Experience with data entry for computerized information systems.
• Basic knowledge of spreadsheets, word processing, and presentation software packages.
• Ability to maintain confidentiality when working with sensitive information.
• Ability to plan and execute travel independently and responsibly.
• Ability to work some evenings and weekends.

Nice To Haves

• Master's degree in higher education or other related discipline.
• Experience with supervision of students.
• Familiarity with private, residential liberal arts environments.
• Previous experience in a college admission office.
• Slate CRM experience.

Responsibilities

• Supervises the Admissions Ambassador Team.
• Hires, trains, and supervises a group of 20-30 student employees.
• Creates, updates, maintains, and communicates all student staff policies and procedures.
• Independently manages ongoing training of student staff.
• Troubleshoots staffing complexities of student work schedules.
• Ensures safety training and best practices for student ambassadors.
• Promotes team unity and a successful working group environment.
• Manages the daily visit program and ensures visit registration information is available online.
• Works collaboratively with the visit team and communications for promotion of campus visit options.
• Coordinates and executes program planning in response to visit requests.
• Encourages group visit opportunities that align with Willamette's mission.
• Communicates with university offices for special requests.
• Serves on internal campus visit team and provides support for admission event programming.
• Independently manages coordination of annual Oregon Private Colleges Week programming.
• Plans, coordinates, and executes efficient office operations.
• Conducts pre- and post-event evaluations and reports on outcomes.
• Maintains expertise on best practices for collecting and managing event/program data.
• Meets or exceeds enrollment goals from the designated travel territory.
• Performs two to four weeks of admissions-related travel annually.
• Executes a prescribed telephone and email communication plan.
• Conducts extensive on- and off-campus admissions interviews.
• Conducts presentations to prospective students and their families.
• Reviews applications for admission for the assigned territory.
• Serves as a member of the Admissions Committee during application file review.
• Supports and participates in social networking initiatives for the Office of Admissions.
• Safeguards the confidentiality of student, staff, and university information.

Benefits

• Health insurance
• Dental insurance
• Life insurance
• Retirement plan
• Substantial paid time off
• Tuition reimbursement

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Educational Services
• Education Level: Bachelor's degree
• Number of Employees: 1,001-5,000 employees