Assistant Director of Admissions, Veteran & Military Outreach

The University of Massachusetts Boston•Boston, MA

47d

About The Position

UMass Boston's Division of Enrollment Management is seeking to hire an Assistant Director for Admissions, Veteran, and Military Outreach. The Assistant Director is responsible for developing and implementing recruitment strategies to attract veterans and transfer students to UMass Boston. This role includes intentional outreach initiatives, application review, military and transfer credit evaluation, and close collaboration with campus partners to support military-affiliated students throughout the admissions process.

Requirements

Bachelor's degree and a minimum of one-three years of experience in post-secondary administration, counseling, customer service or recruitment required.
Strong verbal, written communication and organizational skills
Must be able to work effectively as a team and independently with minimum supervision
Must be able to deliver service in an environment with an emphasis on customer service, internally and externally
Must be able to work evenings and weekends
Must have a valid driver's license and reliable transportation.

Nice To Haves

Ideal candidates will have knowledge of military experience, benefits, and joint service transcripts.
Experience in recruitment and familiarity with Customer Relationship Management systems (CRM) is beneficial.

Responsibilities

Develop and implement a comprehensive recruitment strategy to attract veterans, service members, and their families to the University
Travel to job fairs, community events, and military-focused programs to recruit and attract veteran and service members to the University.
Establish and maintain relationships with National Guard units, Army Reserve units, and military bases.
Arrange and attend two-year college fairs, monthly visits, and veteran's events.
Initiate relationships with external military partners (i.e. Veteran Support Organizations or VSOs) in order to facilitate opportunities to meet and engage with potential students with a military background Advise veterans of education benefits.
Support veteran, military-affiliated families, and dependents of veterans through the admissions and enrollment process.
Conduct transfer credit evaluations and evaluation of military credit.
Review applications and render admission decisions for freshmen and transfer applicants.
Conduct interviews, information sessions and serve as counselor-on-call.
Monitor veteran prospects and applications and implement strategies to convert them in the admission funnel.
Utilize yield strategies to increase enrollment of veteran and transfer students.
Identify marketing collateral needed to engage with veteran populations and work with divisional and university marketing staff to create content.
Serve as liaison to UMass Boston's Office of Veteran's Affairs, the Joiner Institute and the Student Veterans Center.
Stay current with state, federal, and University regulations and policies related to Veteran benefits and compliance.
Assist in planning and supporting orientation programming for military-affiliated and veteran students.
Serve as agent on the office main telephone queue system.
Assist with freshmen and transfer recruitment initiatives.
Perform other duties as assigned.