Assistant Director of Admissions - Graduate Recruitment - Salve Regina University

Salve Regina University•Newport, RI

55d•Hybrid

About The Position

This position is eligible for up to two days remote work per week. BASIC FUNCTION: The Assistant Director for Admissions - Graduate Recruitment is responsible for meeting enrollment targets by recruiting prospective students and facilitating their pathway through the admissions funnel from inquiry to enrollment; utilizing a variety of virtual and in-person tools and activities. ESSENTIAL DUTIES AND RESPONSIBILITIES: The Assistant Director is a key member of the Enrollment Management team and works closely with other members of the division including the recruitment team, the marketing and communications team, the events team, the Dean of Admissions, and the Vice President for Enrollment Management. Supervises Admissions Counselor(s) and/or Senior Admissions Counselor(s) assigned to team and support their work with prospective students (outreach efforts), in application review and in managing special projects Develops (in consultation with Enrollment Management leadership) and implements a data driven recruitment plan designed to meet defined goals throughout the enrollment funnel from inquiry to application to enrollment in graduate programs at the University, utilizing a variety of strategies and tactics including, but not limited to: Respond to new inquiry in a timely manner through email, telephone, and text communications and social media Develop and maintain relationships with external organizations to promote enrollment pipelines Lead informational presentations and engaging in one-to-one meetings in person and in virtual settings (i.e. webex, Zoom, Slate CRM, etc.) Travel to institutions and organizations to promote the University (i.e. graduate student enrollment fairs) Research and participate in virtual recruitment opportunities with institutions and organizations Plan and implement programs on and off campus to engage inquiry and applicants and encourage enrollment Think creatively about target audiences, messaging and tactics that help grow enrollment Maintain records in the Slate CRM to track engagement and provide regular reports to institutional leadership and program directors with an emphasis on comparative and predictive data reporting and analysis Document policy updates and communicate changes interdepartmentally Communicate regularly with faculty and program directors to develop a thorough understanding of academic program offerings, requirements, and benefits Coordinate with and act as the liaison to the Office of Graduate and Professional Studies, the Registrar's Office and the Office of Academic Affairs, as needed, including leading meetings Must be able to lift and carry recruitment materials and travel , if needed Must be willing to work some Saturdays, Sundays, and evenings OTHER DUTIES AND RESPONSIBILITIES: Other duties as assigned, including occasional assistance with undergraduate student recruitment and events, as needed. LICENSES, TOOLS, AND EQUIPMENT: Valid driver's license required. ENVIRONMENTAL CONDITIONS: The incumbent is not substantially exposed to adverse environmental conditions.

Requirements

Bachelor's degree required.
A minimum of 2 years of relevant experience working with advanced recruitment or CRM systems, preferably in higher education.
Must possess strong organizational skills with the ability to prioritize, meet deadlines and work well under pressure.
Strong interpersonal skills required with a positive attitude toward work.
Must possess a high regard for diplomacy, loyalty, confidentiality, and punctuality.
Must have demonstrated public relations skills with the ability to work effectively with faculty, students and a wide variety of administrative offices.
Strong oral and exceptional written communication, interpersonal and organizational skills are required.
Knowledge of Microsoft Office software programs is required.
Ability as a self-starter and problem solver preferred.
Must have the ability to work independently and as part of an office team.
Must be able to lift and carry up to 50 lbs.
Confidentiality is of the utmost importance.
Valid driver's license required.

Nice To Haves

Master's degree preferred
2+ years of relevant experience working with advanced recruitment or CRM systems, preferably in higher education.

Responsibilities

meeting enrollment targets by recruiting prospective students and facilitating their pathway through the admissions funnel from inquiry to enrollment
Supervises Admissions Counselor(s) and/or Senior Admissions Counselor(s) assigned to team and support their work with prospective students (outreach efforts), in application review and in managing special projects
Develops (in consultation with Enrollment Management leadership) and implements a data driven recruitment plan designed to meet defined goals throughout the enrollment funnel from inquiry to application to enrollment in graduate programs at the University, utilizing a variety of strategies and tactics
Respond to new inquiry in a timely manner through email, telephone, and text communications and social media
Develop and maintain relationships with external organizations to promote enrollment pipelines
Lead informational presentations and engaging in one-to-one meetings in person and in virtual settings (i.e. webex, Zoom, Slate CRM, etc.)
Travel to institutions and organizations to promote the University (i.e. graduate student enrollment fairs)
Research and participate in virtual recruitment opportunities with institutions and organizations
Plan and implement programs on and off campus to engage inquiry and applicants and encourage enrollment
Think creatively about target audiences, messaging and tactics that help grow enrollment
Maintain records in the Slate CRM to track engagement and provide regular reports to institutional leadership and program directors with an emphasis on comparative and predictive data reporting and analysis
Document policy updates and communicate changes interdepartmentally
Communicate regularly with faculty and program directors to develop a thorough understanding of academic program offerings, requirements, and benefits
Coordinate with and act as the liaison to the Office of Graduate and Professional Studies, the Registrar's Office and the Office of Academic Affairs, as needed, including leading meetings
Must be able to lift and carry recruitment materials and travel , if needed
Must be willing to work some Saturdays, Sundays, and evenings

Benefits

health, dental and vision coverage available on the first of the month following date of hire
403(b) retirement plan through TIAA with employee and employer contributions as well as access to advising services
long-term disability coverage
employer-paid life and AD&D insurance
up to 100% free tuition at Salve for eligible employees and qualified dependents
robust wellness program and free access to the on-campus Fitness Center
supplemental life insurance for employees and dependents
supplemental insurance coverage through Aflac
Tuition Exchange scholarship program. Application available for qualified dependents of eligible employees working full-time
discounted pet insurance through ASPCA
student loan forgiveness assistance program (SAVI)
employee Assistance Program through Coastline EAP
flexible spending health and dependent care accounts
health savings accounts
529 collegebound saver program
paid parental leave and adoption assistance