Assistant Director of Academic Support

Ivy Tech Community College•Sellersburg, IN

19d

About The Position

This position provides leadership and strategic direction for student academic support initiatives. The assistant director coordinates and supervises activities in the Tutoring Center to ensure consistent and effective services are available to students. This position is responsible for researching current trends, best practices, and innovative methods for providing tutoring and writing services for students with varied levels of academic readiness. The person in this position will work closely with academic leadership to promote excellence through the utilization of innovative and data-informed academic support strategies.

Requirements

Bachelor’s degree required.
Minimum of two (2) years demonstrated leadership or administration experience in an academic setting with supervisory experience.
Experience in assessment of adult learners, tutoring or college instruction, serving a diverse population.
Knowledge of tutoring techniques, learning assistance programs, variety of learning styles, and teaching and learning strategies.
Experience with current trends and issues for academic tutoring services.
Knowledge of instructional design principles and educational technology tools that support traditional, hybrid, and online learning.
Excellent written, verbal and presentation skills.
Demonstrated knowledge of Microsoft Office and Windows based computer applications.
Available some weekday evening hours.

Nice To Haves

Bachelor and/or master’s degree in education, college student services, teaching and learning, or related field is preferred.
Experience in a community college setting and/or classroom teaching.
Master’s degree in education or related field.
Ability to prioritize multiple tasks and projects in an environment with potential for interruptions.
Ability to learn new systems efficiently and adapt to new standards and practices.

Responsibilities

Oversight of Tutoring Center: Provide direction, training, coaching, and supervision of tutors for the interdisciplinary Tutoring Center.
Hire, train, and supervise part-time faculty and staff tutors.
Develop and disseminate tutoring schedules to campus community.
Coordinate training program for tutors to include current trends in tutoring, writing, learning, and academic support services.
Manage ongoing reporting and tracking to improve the processes and procedures needed to impact student matriculation, retention and success, as well as to support budgetary decisions.
Manage tutor scheduling, payroll, assignments, and evaluations.
Manage both the scheduling and virtual tutoring platforms.
Lead the evaluation and adoption of academic strategies to enhance teaching and learning.
Make recommendations for ways academic support may be strengthened to better support students and faculty needs.
Collaborate with Assistant Director of Instructional Support to design outreach and strategies to enhance retention of students in online courses.
Demonstrate strong, proactive customer service and/or student advocacy through a positive attitude of approachability and adaptability.
Collaborate with faculty, academic schools, and student affairs to ensure continuity of services to students and to improve customer service.
Identify ways to complement existing student success efforts.
Collaborate with Assistant Vice Chancellor for Academic Affairs and Assistant Director of Instructional Support to coordinate new faculty onboarding, orientation, and training.
Develop and implement specialized student workshops and structured faculty professional development to target individual student needs, including competency remediation.
Demonstrate support for Ivy Tech Community College and its mission.
Conduct all activities with an appreciation and respect for diversity of people, styles, and views.
Other duties logically associated with the position may be assigned.