Assistant Director: M365 Product Management

Mayer Brown LLP•Chicago, IL

74d•Hybrid

About The Position

Mayer Brown is an international law firm positioned to represent the world’s major corporations, funds, and financial institutions in their most important and complex transactions and disputes. We are recognized by our clients as strategic partners with deep commercial instincts and a commitment to creatively anticipating their needs and delivering excellence in everything we do.We are a collegial, collaborative firm where highly motivated individuals with an unwavering commitment to excellence receive the opportunity, support, and development they need to grow, thrive, and realize their greatest potential all while supporting the Firm’s client service principles of excellence, strategic partnership, commercial instinct, integrated strengths, innovation, and collaboration across our international firm.If you enjoy working with team members whose defining characteristics are exceptional client service, initiative, professionalism, responsiveness, and adaptability, you may be the person we are seeking to join our Information Technology department in our Chicago office, as an Assistant Director: M365 Product Management. The Assistant Director: M365 Product Management will lead the M365 Center of Excellence (CoE) within the Desktop Architecture and Design Group. The primary purpose of the M365 CoE is to ensure the alignment of design, security, use, and access standards within the Microsoft ecosystem, and to establish a unified, transparent approach to decisions regarding Microsoft platforms across the organization. The Assistant Director: M365 Product Management will work closely with the IT Leadership Group and other Microsoft product and service owners to ensure all decisions about Microsoft 365 solutions are consistent, secure, and collectively understood. This role will have responsibility for the Enterprise Collaboration team. The Enterprise Collaboration team is responsible for but not limited to: M365 Copilot: Administration, Agent Management & Deployment Microsoft Teams: Meetings, Events, Team Creation, App Deployment, Policy Management and creation SharePoint Online: Site Creation, Platform Administration including lifecycle management and policy creation and management Zoom & Webex Meetings Video Conference Devices Audio Visual planning and guidance

Requirements

Bachelor’s degree in Information Technology, Computer Science, or a related field; equivalent experience considered
8+ years of experience managing or administering M365 environments, focusing on technical design, security, and governance
Experience collaborating with IT leadership and cross-functional technical teams to drive alignment and standards
Strong written and verbal communication skills, able to communicate effectively and in a professional manner with all levels of the Firm and outside vendors
Ability to work in a diverse team environment and effectively support the demanding needs of the Firm
Ability to work under pressure, meet deadlines with shifting priorities
Must be a self-starter with a high level of initiative
Strong customer service skills, able to anticipate needs and exercise independent judgment (for exempt roles, when applicable)
Strong attention to detail, organizational skills and the ability to handle multiple projects
Maintains confidentiality and exercises discretion
Exercises solid strategic thinking and problem-solving skills
Strategic and architectural mindset, with the ability to design and maintain cohesive, secure Microsoft 365 solutions
Strong organizational and coordination skills for working with multiple product owners and technical stakeholders
Excellent communication skills to document and share decisions, standards, and guidelines transparently
Commitment to fostering a collaborative, consistent, and secure Microsoft ecosystem across the organization
Demonstrated leadership and supervisory experience
Operational budget analysis and recommendations
Conducts analysis of staffing levels and participation in the recruitment process
Able to determine and implement change processes to improve workflow efficiencies
Process- and service-oriented with strong leadership and project management skills
Able to set priorities and delegate in an efficient manner

Nice To Haves

Relevant certifications (e.g., Microsoft 365 Certified: Enterprise Administrator Expert) preferred

Responsibilities

Lead the M365 CoE to establish and maintain design, security, usage, and access standards across the Microsoft ecosystem
Develop and maintain the M365 product vision, strategy, and roadmap in alignment with the firm’s overall technology objectives and governance policies
Serve as the technical authority for M365 configurations, integrations, and architecture decisions, ensuring they adhere to firmwide standards
Collaborate with the IT Leadership Group and product owners of other Microsoft platforms to promote transparency and consistency in decision-making across the Microsoft suite
Coordinate with security and compliance teams to enforce data protection, privacy, and governance requirements within M365 implementations
Evaluate and plan the implementation of new M365 features and updates, ensuring they align with established standards and firm priorities
Maintain an up-to-date understanding of Microsoft’s roadmap and assess its implications for the firm’s technology strategy
Monitoring Microsoft’s release schedule and proactively managing the impact of upcoming changes (e.g., application retirements, protocol deprecations) on the organization
Performs other duties as assigned or required to meet Firm goals and objectives

Benefits

We offer competitive compensation and comprehensive benefits, including medical/dental/vision/life/and AD&D insurance, 401(k) savings plan, back-up childcare and eldercare, generous paid time off (PTO), as well as opportunities for professional development and growth.

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