Assistant Director, International Student Engagement

Syracuse University • Syracuse, NY

28d

About The Position

The Assistant Director for International Student Engagement manages and develops programs to support the transition, success, and overall experience of international students. Key responsibilities include planning international student orientation and welcome programs and building connections across campus to improve support services. The role also involves supervising coordinator and student staff, overseeing program operations, and creating opportunities to foster a sense of community and belonging among international students. The Assistant Director will collaborate with immigration advisors to respond to Orange Success alert flags for international students to ensure a well-coordinated response to improve student retention and engage other campus resources as needed. This position works with their team to execute activities and events for international students including airport transportation during student arrivals fall & spring semesters. The incumbent will also prepare and conduct activity reports and keep senior leadership informed of emerging trends.

Requirements

• Bachelor's degree or equivalent combination of education or experience in a related field such as International Relations, Cross-Cultural Counseling, Higher Education, Humanities, Social Work, Information Technology required.
• 2+ years' experience working in an office which has an international educational exchange focus.
• Experience working with U.S. immigration regulations essential.
• Computer applications such as Word, Excel and HTML required.

Nice To Haves

• Master's degree preferred.
• Second language fluency, living abroad experience, excellent written and oral communication skills in the English language preferred.
• Cross-cultural counseling educational background beneficial.
• Knowledge of F and j immigration regulations preferred.
• Experience in managing international student orientation programs required.

Responsibilities

• Create and implement social, cultural, and educational programs to support student transition, persistence and success. This includes orientation for international UG students' Fall & Spring Semester.
• Operational management: Oversee unit operations, including marketing, event logistics, and budget management.
• Campus collaboration: Build and maintain relationships with departments across campus to ensure a comprehensive support network for international students.
• Supervision of virtual welcome academy.
• Oversee the coordination of airport transportation services to international students and families.
• Supervision of the Coordinator of Events & Activities and student staff, in the planning and execution of all events and activities sponsored by the Center for International Services.
• In collaboration with SE Communications develop and manage communication strategies for programs and events.
• Serve as procedural advisor to international students involved the conduct process.

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Industry: Educational Services