Assistant Director for Child Support

State of Maryland • Carroll, MD

6d

About The Position

When you join the Maryland Department of Human Services (DHS), you join a team of more than 5,000 employees across the state dedicated to positively changing the lives of more than 1 million Marylanders each year. We do this by providing economic support, preventive services, and caring for children and adults. We aim to deliver services so that we more quickly meet the needs of the people we serve. At DHS, we grapple with hard questions to find new ways to foster a culture of bold innovation. We do this to ensure that in Maryland, we leave no one behind. This is a Management Service position, and serves at the pleasure of the Appointing Authority. This position functions as the Assistant Director for Carroll County Child Support Administration and is a member of the local Agency Director’s Executive Staff. The person holding this position is expected to direct all activities of the Child Support operations. Job duties include administrative control that ensures program compliance with Federal and State laws, regulations and procedures which includes overseeing and directing the performance of technical, professional, and clerical staff responsible for establishing and enforcing child support orders.

Requirements

• A Bachelor’s degree from an accredited college or university.
• Eight years of experience in administrative, professional or technical work, three years must have involved supervision of other employees or exercising responsibility for program development.

Nice To Haves

• Bachelor’s degree in legal studies, public administration or similar field.
• Four (4) years experience of supervisory/management/leadership, preferably in Child Support.
• One year of experience in Microsoft Office.
• One year of experience with Child Support Management system.

Responsibilities

• Directs the activities of the Child Support program by interpreting and adhering to federal, state and local laws and policies.
• Create, assess, revise and implement local programs, policy and procedures in order to meet customer needs and internal objectives.
• Actively participate in all activities, committees, meetings etc. which facilitate the enhancement of the Department programs and policies as well as directly benefit the Department and the citizens of the county.
• Serve as the recognized expert on Child Support matters when interacting with public officials, the media, governmental and community agencies and customers.
• Represent the Department to other agencies in order to establish excellent working relationships with community partners and stakeholders by attending meetings and outreach to the community.
• Participate in the development, review, approval and monitoring of Cooperative Reimbursement Agreements, Memorandums of Understanding and annual contracts that are related to the operation of the Child Support Administration.
• Direct, supervise, and evaluate subordinate staff in order to assure adherence to policy and regulations and continuous improvement of job performance that meets or exceeds federal, state and local performance goals.
• Develop and implement strategies to meet or exceed federal, state and local performance goals.
• Assure the integrity of Child Support operations through adherence to internal control requirements, maintenance of required records, completion and use of required reports and participation in audits/reviews as needed.
• Develops, implements and monitors budgets and contracts pertaining to the Child Support program.
• Act in place of the Director at designated times as a key member of the agency’s executive team by demonstrating creativity, developing recommendations and actively participate in the decision-making process when addressing administrative issues in accordance with local mission, vision, and strategic plan.

Benefits

• health insurance, dental, and vision plans offered at a low cost
• Personal Leave - new State employees are awarded six (6) personal days annually (prorated based on start date).
• Annual Leave - ten (10) days of accumulated annual leave per year.
• Sick Leave - fifteen (15) days of accumulated sick leave per year.
• Parental Leave - up to sixty (60) days of paid parental leave upon the birth or adoption of a child.
• Holidays - State employees also celebrate at least twelve (12) holidays per year.
• Pension - State employees earn credit towards a retirement pension.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager