Under the direction of the Director, Financial Aid, supervises the operation and activities of assigned functions within the Financial Aid office.
Assist the Director in planning and implementing policies and procedures that govern the day-to-day operations of the Financial Aid and Scholarships Office
Supervise, train, evaluate, and provide work direction and guidance to assigned staff
Assist the director with strategic planning, business planning, and other initiatives related to the operations
Assist in compliance standards for federal and state financial aid programs; ensures conformance to federal, state, and District policies, procedures and regulations
Assist in the preparation and submission of statistical and electronic data related to financial aid
Assist with outreach activities and dissemination of financial aid information to the campus community as appropriate; coordinate financial aid orientations and workshops to constituents
Participate in budget preparation and administration, prepare cost estimates for budget recommendation, submit justifications for expenditures, and monitor and control expenditures
Advise students in matters related to financial aid, scholarships and grants, including explanation of application procedures, regulations and policies
Coordinate the financial aid application and award process with other departments and employees to help further student retention and success
Represent the college at professional and community organizations; participate on related professional conferences and in-service activities; participate in college activities and committee
Perform related duties as assigned
Bachelor's degree from an accredited college or university
Three years of progressively responsible experience in financial aid
Demonstrated sensitivity to and understanding of diverse academic, socioeconomic, cultural, ethnic and disability backgrounds of community college students and employees
Knowledge of and commitment to the California Community College mission
The ability to organize and develop computerized financial aid procedures
The ability to market the financial aid program to the students and to the community
The ability to handle sensitive and complex issues
A thorough knowledge of state and federal guidelines and regulations for financial aid
Demonstrated ability to manage comprehensive financial aid funds in excess of $11 million
Communication skills appropriate to advising and collaborating with students, faculty, administration, and the community
Demonstrated ability to effectively work with persons of diverse socioeconomic and ethnic backgrounds
Knowledge of principles of supervision, training, and practices of office management
Knowledge of computer operations/data processing systems
Knowledge of accounting, budgeting, and fiscal reporting
Knowledge of principles and techniques of interviewing
Ability to prepare statistical reports
Ability to apply legal and policy provisions to various problems consistently and correctly
Ability to establish and maintain cooperative and helping working relations with students, staff, and others contacted in course of work