Assistant Director, Financial Aid Systems

Nevada System of Higher Education

About The Position

Truckee Meadows Community College (TMCC), located in Reno, Nevada is seeking applicants for a full-time Assistant Director in the Financial Aid department. The Assistant Director of Financial Aid Systems will serve as an administrator and subject matter expert for financial aid systems (PeopleSoft and Hyland OnBase). The position will have day-to-day responsibilities ensuring that all financial aid systems, supporting technology, and ancillary software with connections to the financial aid system are strategically optimized, operational, effective, compliant, and up to date. The Assistant Director will support the Financial Aid Director with supervision, reporting, and strategic decision-making for the department. The Assistant Director will provide financial aid counseling to students, provide financial aid outreach as needed including evenings and weekend work, and other duties assigned by the Director of Financial Aid.

Requirements

Bachelor's degree in a related field and four (4) years of related professional experience OR Associates degree and six (6) years of related professional experience
Knowledge of Title IV regulations and financial aid processes
Experience with any Student Information System (SIS) Financial Aid Module

Nice To Haves

Master's degree in a related field
Experience with the student information system: PeopleSoft Campus Solutions
Experience in working with financial aid software such as EDconnect, SAIG, COD, FPP, and NSLDS
Relevant functional analyst experience
Excellent customer service and interpersonal skills

Responsibilities

Maintain and enhance financial aid processes including forms, QBU’s, population selections, queries, and automated jobs, and batch packaging
Manage annual setup which include aid year rollover, eligibility parameters, selection equations, item types, and packaging plans
Work and collaborate with Nevada’s System of Higher Education System Computing Services to test and implement system upgrades, regulatory updates, and new functionalities
Ensure integrity of financial aid data through quality assurance, process monitoring, and data reconciliation
Develop and maintain ad hoc queries and reports to support operational and compliance needs
Support the Financial Aid Director in the preparation of federal and state reports which include but is not limited to FISAP, IPEDS, GE/FVT
Create and maintain detailed documentation of business processes, data definitions, and technical standards
Provide technical training and support to the financial aid staff
Assist with the quality assurance and management of audit queries to monitor staff accuracy and efficiency
Represent the Office of Financial Aid, Scholarships, Student Employment in meetings related to systems, data governance, and compliance
Independently assess complex issues and implement functional solutions to the financial aid process

Benefits

Health insurance options including dental and vision
Health Insurance 19.25% retirement match in TIAA
Life insurance, long-term disability, generous annual and sick leave
NSHE Benefits Employer-paid long term disability (LTD) at 60% of salary up to $7,500 per month-UNUM.
Sports and Fitness Center with annual or monthly membership options for employee and spouse/domestic partner.
ComPsych supports employees through life's difficult moments.
Professional Grant-in-Aid: TMCC is proud to provide a reduced-rate tuition benefit to faculty and qualified dependents. Faculty can take up to six credits per semester at a reduced rate. Dependents of faculty have unlimited credits, but in order to be eligible children must be unmarried and under the age of 24 and must receive at least 50% of their financial support from the employee and/or employee’s spouse or domestic partner.
Free parking on all TMCC campus locations.
No State income tax
All full-time faculty and staff are provided with a variety of discounts and employee purchase programs.