Assistant Director - Financial Aid and Student Aid Programs
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About The Position
Responsible for the day-to-day operations for federal, state, institutional and scholarship Student Aid Programs. Manage the awarding and reporting process through procedures and policies consistent with those established by the El Paso Community College District administration, private donors, and federal and state agencies. In-person work on campus is an essential function of this position. Assist in the planning, design and implementation of office operations, policies, procedures and compliance activities for campus based state and federal programs, scholarships, federal loan and work-study programs within the Student Financial Aid Office. Ensure that processing, reconciliation and applications are complete for federal, state and scholarship programs. Responsible for maintaining and overseeing the District's College Work-Study Program (CWSP) applicant tracking processing. Manage the daily activities related to the federal and state work-study program, including vacancies, work transfers, work separations, and submission of Personnel Action Records to the Human Resources department. Manage and oversee staff and processes involved in the awarding of internal and external scholarships and specialized campus-based programs to include the CWSP. Managed staff responsible for federal loan programs, federal and state work-study programs, and default aversion programs. Monitor program changes and provide recommendations for improvement and modification for all areas of responsibility based on rules, regulations and laws. Provide personnel management direction and guidance to staff, including orientation, performance evaluation, coaching, and personal and professional development. Participate in the hiring, training, evaluating, and termination of staff; mentor, assist, and train staff on new rules, regulations, procedures, and programs. Provide leadership, consultation, and assistance to staff, students, and external agencies regarding student financial aid services and related special issues. Serve as liaison to the Athletic department for the awarding of athletic scholarships and represent the Student Financial Aid Office at campus meetings and other college functions. Responsible for ensuring the processing and reconciliation of federal and state reports. Participate in Financial Aid outreach activities; serve as a resource to staff members, other college departments, and the community. Assume responsibility for office activities in the absence of the Associate Director and Director. Perform other duties as assigned.
