Assistant Director, Event Productions

Safety NetAccess Inc•Oceanside, CA

1d•Onsite

About The Position

SNA Event Productions offers career opportunities for professionals seeking to be part of a growing, forward-thinking event production company. Since its founding, SNA Event Productions has evolved from a small startup into a nationally trusted provider by transforming traditional audiovisual services into a unified, modern production ecosystem. As a privately owned organization entering a new phase of growth, SNA Event Productions provides an environment where expertise, innovation, and collaboration are highly valued. The company believes its people are central to its success and to setting a higher standard within the industry. Candidates interested in contributing to this vision are encouraged to apply. Assists the Executive Producer with overall operations management, revenue and profitability of assigned location(s) while ensuring the utmost in client and hotel partner satisfaction. Provide learning and development opportunities for employees. Functions as primary liaison with property to handle any issues and to manage the hotel contract.

Responsibilities

Direct day-to-day floor operations of technicians, including set and strike, and scheduling. Delegate tasks appropriately
Manage an efficient and profitable AV and Business Center (where applicable) operation.
Focus on revenue maximization & cost control, in accordance with company standard operating procedures
Manage onsite inventory according to company standards.
Maintain and cultivate positive public relations with the Hotel account
Maintain positive employee relations
Effectively utilize the company’s business software
Ensures that billing is reviewed and approved by clients.
Maintaining a high level of professional appearance, demeanor, ethics and image of self and company.
Supervise security, inventory control, transportation and maintenance of equipment. Ensure all employees are properly trained in all areas
Provides outstanding customer services by establishing excellent working relationships with internal and external clients, team members, neighboring SNA Event Production locations and all vendors.
Meet with guests onsite to ensure that their needs are met, and the equipment setup is working properly.
Portrays a polished, professional image according to the guidelines in the Employee Guide and/or hotel standards and ensures the team adheres to the same standards.
Supervises and mentors staff to ensure client satisfaction and revenue maximization via onsite perfecting.
Promotes and reinforces a positive working environment centered on SNA Event Productions core values.
Maintain a positive employee relations environment for all AV and Business Center (if applicable) team members.
Manage performance, address employee concerns, maintain adequate staffing levels, and facilitate team development.
Lead by example in portraying a polished, professional image according to the guidelines in the Employee Guide.
Promote and drive professional development and training efforts to improve overall business acumen, technical knowledge, and service to the field.
Effectively utilize all company computer systems and software programs and ensure technicians are properly trained to use them. Complete standard and as-needed reports accurately and on-time