Assistant Director, Enrollment Communications – Enrollment Management Group (EMG)

Duquesne University • Pittsburgh, PA

84d

About The Position

Under the primary direction of the Assistant Vice President for Marketing and Communications for Enrollment Management, the Assistant Director, Enrollment Communications will create, maintain and execute an annual communication and content plan that incorporates multiple channels (10+), track progress and report results; revise as necessary throughout cycle; ensure plan execution is on time, on strategy, assure quality standards and meets goals.

Requirements

• Bachelor’s degree marketing, communications, multiplatform journalism, business or liberal arts from an accredited institution.
• Minimum of 1-2 years of relevant communication experience, preferably in digital content management.

Nice To Haves

• Experience in digital content management and managing projects preferred.
• Experience using content management and project management tools.
• CMR experience preferred.
• Extreme attention to detail and accuracy.
• Entrepreneurial mindset to create new processes, refine and optimize.
• Demonstrated planning, analytical and organizational skills to accommodate multiple priorities with the ability to prioritize work.
• Strong cross-functional team management and relationship building skills.
• Proactive, plan-ahead-thinking in long-term and short-term time frames.
• Exceptional leadership, customer service, interpersonal, and oral and written communication skills.
• Strong technology skills with proficiency in Microsoft Office Suite.
• Ability to think strategically and work in a diverse environment either independently or as part of a team.
• Ability to work with diverse populations and sensitivity to the need of each individual to be treated with dignity and respect.
• Ability to work additional hours and weekends during peak recruitment periods.
• Ability to exceed recruitment goals, facilitate staff development opportunities, exhibit teamwork, model analytical & critical thinking, engage in creative problem solving and demonstrate high levels of time management and organizational skills.
• Ability to establish and maintain effective working relationships with the University Community.
• Ability and willingness to contribute actively to the mission of the University and to respect the Spiritan Catholic identity of Duquesne University.

Responsibilities

• Work closely with the AVP EM Marketing and Communications and Director of Enrollment Marketing and Communications to create and maintain an annual communication and content plan that incorporates all internal and external channels (10+).
• Ensure plan execution is on time and on strategy, assure quality standards and meets goals.
• Develop and maintain centralized communications calendar, integrating internal and vendor plans.
• Schedule and deliver curated content to 10+ content channels for marketing communication campaigns.
• Optimize content delivery strategies; tailor content to outlet platform and audience.
• Project management for multi-year, multi-channel plans.
• Monitor analytics and effectiveness; develop workflow, process and campaign reports.
• Distribute updates, develop reports and presentations.
• Assist with communications development and proofreading when needed.
• Serve as a primary or secondary point of contact with internal and external partners; build strong relationships with partners, stakeholders and marcom team.
• Facilitate print production coordination and interface for direct mail projects.
• Communications Lead for Slate Deliver CRM, including coordinating email, SMS and print messaging and timing with communications technology support colleagues.
• Maintain library of assets, brand messaging and related deadline, CTA and other recruitment communication messaging and proof points based on audience, cycle.
• Participate in professional development and perform other duties and projects as assigned.
• Participate in large admissions recruitment events - mandatory (i.e, DUQ Days, etc.).
• Allocate expenses in Chrome River for University procurement card.
• Complete other duties as assigned.

Benefits

• Generous benefits include paid time off including holidays and vacation.
• Retirement match.
• Tuition remission for employee and dependents.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Bachelor's degree