Assistant Director, Disability Support Services

Agilitas • Syracuse, NY

118d • $24 - $30

About The Position

The Assistant Director for Disability Support Services works under the direction of the Director for Disability Support Services to facilitate and coordinate the delivery of accommodative services, manage the day-to-day operations of the office, and assist in the development and maintenance of the budget and public relations (internally and externally). The position involves representing the office at various functions and direct contact with prospective and current students, their families, faculty, staff, administrators, and the community. The ability to maintain confidentiality with highly sensitive information is essential. The Assistant Director will also learn and support the director in understanding physical and programmatic access issues across the campus.

Requirements

• 3-5 years office experience, preferably in a college or university setting.
• Master’s Degree or an equivalent combination of education and experience.
• Excellent customer service skills.
• Strong written and oral communication skills.
• Demonstrated time management and organization skills.
• Familiarity with Microsoft Word, Excel, Access, and Outlook; Google docs and Gmail; desktop publishing software; assistive technology; and scanning/document conversion software.
• Working knowledge of Assistive technology such as Read and Write, Smart Pen, etc.
• Flexibility to work extended and/or off-hours to meet departmental needs.
• Knowledge of State and Federal disability laws (i.e., ADA, 504).

Nice To Haves

• Supervisory experience preferred.

Responsibilities

• Manage note taking software and graduate student/administrative staff that support this service.
• Provide professional development and support staff with assigning and removing students from the note taking software.
• Supervise the GA Testing Coordinator and assign workload to alleviate the number of exams to be proctored.
• Prepare, schedule, proctor and return completed exams to professors.
• Meet and collaborate with students, faculty, and staff to identify academic barriers and negotiate reasonable accommodations.
• Act as a resource for faculty and staff providing training on complex issues related to the provision of services for disabled students.
• Collaborate with EASE team members regarding student issues and concerns.
• Participate in professional development, workshops, and conferences regarding disability-related issues.
• Conduct on-campus presentations regarding disability to promote a more inclusive campus environment.
• Manage ongoing confidential data collection and analysis.
• Implement a calendar for updating students, staff, and faculty on the office’s activities.
• Manage a caseload of students who disclose a disability.
• Conduct Welcome Meetings with students who register with Disability Support Services.
• Manage the interactive process for all student accommodations.
• Oversee and implement the provision of alternatively formatted texts.

Benefits

• 403(b) Retirement contribution (9.5% Employer match)
• Generous tuition coverage
• Health insurance options (Medical, Dental, Vision, Flexible Spending Accounts)
• Health Savings Accounts (Partially Employer funded)
• Basic Life & AD&D Insurance (Employer paid)
• Short and Long Term Disability Insurance (Employer paid)
• Supplemental Life & AD&D Insurance
• Voluntary benefits (Legal, Critical Illness, Hospital Indemnity, Accident Insurance, Pet Insurance, etc.)
• 12 paid holidays
• Generous time off package
• 35 hour work week
• Pay Range: $24.00 - $30.00 per hour

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Master's degree
• Number of Employees: 1,001-5,000 employees