Assistant Director, Bureau of Early Intervention

New York City, NY-posted 4 months ago

Full-time • Entry Level

Remote • Queens, NY

5,001-10,000 employees

Justice, Public Order, and Safety Activities

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The Early Intervention Program (EIP) is a comprehensive interagency program that supports infants and children with developmental delays in their efforts to realize their full potential. It reduces the likelihood of delays among at-risk children, assists and empowers families to meet their child's and their own needs, and entitles children, regardless of race, ethnicity or income to services through the program. The EIP is legally mandated under Title II-A, 2552, of Article 25 of the NYS PHL to ensure that eligible children receive therapeutic services as soon as possible, and it has been recognized as an essential service during COVID-19 by NYS. The process of getting children to services includes processing referrals to the EIP, scheduling evaluations and Individualized Family Service Plan (IFSP) meetings, convening IFSP meetings, and authorizing services. Children continue to receive IFSP meetings every six (6) months for as long as they are in the Program. The Bureau of Early Intervention oversees provision of therapeutic services to 30,000 children ages birth to 3 years each year. At the borough level, contracted service agencies are monitored by the Regional Office.

Oversee daily operations of the Developmental Monitoring Unit, supervising and evaluating the performance of Developmental Monitoring Specialists (DMS).
Ensure the effective management of the ACS hotline, including answering calls when necessary and ensuring appropriate daily coverage.
Ensure Developmental Monitoring Specialists maintain up-to-date caseloads, including proper documentation of family contacts, timely mailing of ASQs (Ages and Stages Questionnaires), and continuous case management.
Develop and implement operational procedures as needed to improve the effectiveness of DMS operations.
Ensure Developmental Monitoring Specialists new hires are thoroughly trained in using EI HUB, DMAS, and ASQ online systems and advise the Director on matters related to the performance of the Developmental Monitoring Unit.
Assist with the recruitment and hiring of staff for the unit.
Prepare regular reports and presentations on the unit's activities and performance.
Collaborate with staff at all levels to foster a commitment to the program's goals and initiatives, working as part of a team.

A master's degree from an accredited college in economics, finance, accounting, business or public administration, public health, human resources management, management science, operations research, organizational behavior, industrial psychology, statistics, personnel administration, labor relations, psychology, sociology, human resources development, political science, urban studies or a Juris Doctor degree from an accredited law school, and one year of satisfactory full-time professional experience in one or a combination of the following: working with the budget of a large public or private concern in budget administration, accounting, economic or financial administration, or fiscal or economic research; in management or methods analysis, operations research, organizational research or program evaluation; in personnel or public administration, recruitment, position classification, personnel relations, labor relations, employee benefits, staff development, employment program planning/administration, labor market research, economic planning, social services program planning/evaluation, or fiscal management, or in a related area.
A baccalaureate degree from an accredited college and three years of satisfactory full-time professional experience in the areas described in '1' above.
An associate degree or completion of 60 semester credits from an accredited college and five years of satisfactory full-time professional experience as described in '1' above.
A four-year high school diploma or its educational equivalent approved by a State's department of education or a recognized accrediting organization and seven years of satisfactory full-time professional experience as described in '1' above.
A combination of education and/or experience equivalent to '1', '2', '3', or '4' above. College education may be substituted for professional experience at the rate of 30 semester credits from an accredited college for one year of experience. However, all candidates must have a high school diploma and at least one year of experience as described in '1' above.

Knowledge of early childhood development, particularly for children aged birth to three years.
Familiarity with the Early Intervention Program, its policies, and procedures.
Excellent verbal communication skills, both in-person and over the phone.
Strong written communication skills.
Exceptional organizational and multitasking abilities.
Ability to work independently and collaboratively within a team.
Experience with case management or similar software applications is a plus.

Loan Forgiveness: As a prospective employee of the City of New York, you may be eligible for federal/state loan forgiveness and repayment assistance programs that lessen your payments or even fully forgive your full balance.
A premium-free health insurance plan that saves employees over $10K annually, per a 2024 assessment.
Additional health, fitness, and financial benefits may be available based on the position's associated union/benefit fund.
A public sector defined benefit pension plan with steady monthly payments in retirement.
A tax-deferred savings program.
A robust Worksite Wellness Program that offers resources and opportunities to keep you healthy while serving New Yorkers.
Job Security - you could enjoy more job security compared to private sector employment.

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