Assistant Director, Advisement Center

University of Wisconsin Stout • Menomonie, WI

25d • $55,000

About The Position

We welcome applications for a n Assistant Director of the UW-Stout Advisement Center . This position will assist the Director in running the office and ensuring that advising processes are efficient, clear, timely , and communicated with appropriate st aff/faculty/students . The Assistant Director, in coordination with the Director, will support all facets of academic advising within the UW-Stout Advisement Center to ensure quality, timely academic advising for our students . The Advisement Center is a fast-paced env ironment that ensures students receive accurate, and timely advising services in support of promoting student success, retention, and program completion , and is a department with the Vice Chancellor’s Office of Enrollment and Quality. We encourage applicants with advising experience , strong organizational and leadership skills , a positive attitude, and a desire to help students achieve their goals to apply to join our team and help take the student experience at UW-Stout to the next level . This is a full-time, 12-month appointment with an anticipated start date of Jan . 1, 202 6 or sooner. Offic ial UW Title: Academic Advising Assistant Director (B), AE131

Requirements

• Bachelor’s degree.
• 3+ full-time year equivalent working as an academic advisor in a post-secondary education setting.
• Desire to help students succeed and achieve their goals.
• Desire to help staff and faculty advisors support students.
• Excellent written, oral, and interpersonal communication skills.
• Detail oriented and ability to meet deadlines.

Nice To Haves

• Earned master’s degree in higher education administration or an academic field related to a program offered at UW-Stout .
• Supervisory experience in a higher education setting.
• Experience with complex advising processes ( advising handoff between staff/faculty advisors , registration communications, appointment messaging, enrollment campaigns, etc ) .
• Knowledge of large-scale issues in advising .
• Experience implementing continuous improveme nt processes .
• Ability to work in a fast-paced, collaborative team environment to solve complex problems and effectively communicate solutions .
• Mastery of basic Learning Management System, Student Information System, Degree Audit Management System , and CRM skill s . ( I.e. pulling reports, taking notes, reading degree audits, planning courses, locating student information, sending communications, etc.)
• Knowledge of Student Development Theory and its application to academic advising.

Responsibilities

• Exercise supervisory authority over minimum two (2) full-time academic advisors .
• In coordination with the director, p rovides oversight and decision-making authority of all aspects of academic advising.
• Supports the director in creating data reports for campus partners and sharing information with the university.
• Maintains positive relationships with campus partners and shares necessary information in a timely manner .
• Updates office procedures, manuals, and training materials based on need and feedback from appropriate partners .
• Participates in the campus-wide advising community providing input to leadership regarding the development of advising, recruitment, and co/curricular programs offered by the school/college.
• Actively participates in staff meetings and in-office committee work.
• Serves on assigned interdepartmental and university committees.
• Receives, processes, and responds to academic inquiries according to established policies and procedures.
• Serves as a main point of contact for students and provides information about educational o pportunities and academic requirements; assists with identifying and assessing interests, skills, and values to match appropriate field of study/career options and refers students to appropriate institutional resources.
• Supports holistic student development to help students from all backgrounds get the most out of their college experience with positivity, encouragement, and sound judgment.
• Maintains confidentiality and accurate students records and processes and responds to academic inquiries according to established institutional and Family Educational Rights and Privacy Act (FERPA) policies.
• Proactively engages students as n eeded and uses campus tools to effectively support students as quickly as possible.
• Consults with academic program directors regarding current program requirements.
• Attends academic program department meetings as requested and works collaboratively with faculty to ensure student success.
• Introduces students to and assists students with information and instructional technology: Access Stout (Peoplesoft) , EAB Navigate, Canvas, Stellic , informational websites, Transferology, 4-year plans, university bulletin, etc.
• Maintains accurate case notes and records in EAB Navigate .
• Welcomes guests and students to campus as an active participant and presenter at First-Year Registration and Orientation (FYRO) and campus preview days.
• Gathers information regarding previously earned credits to assist in providing accurate course advising to assist in a student’s preparation for their first semester(s) at UW-Stout.
• Other duties as assigned by supervisor.
• Advises students and provides information about educational options and academic requirements.
• Identifies and assesses interests, skills, and values to match appropriate field of study/career options and refers students to appropriate institutional resources
• Receives, processes, and responds to academic inquiries according to established policies and procedures
• Serves as a liaison to internal and external stakeholders to maintain campus partnerships
• Exercises supervisory authority, including hiring, transferring, suspending, promoting, managing conduct and performance, discharging, assigning, rewarding, disciplining, and/or approving hours worked of at least 2.0 full-time equivalent (FTE) employees
• Contributes to the conceptualization, development, and implementation of strategic initiatives to ensure alignment of strategy and operations
• Maintains expertise with advised curriculum and may assist in developing and recommending exceptions for policy and curriculum
• Participates in the campus-wide advising community providing input to leadership regarding the development of advising, recruitment, and co/curricular programs offered by the school/college
• Develops and implements academic advising events such as workshops, panel discussions, and guest speakers
• Maintains confidentiality and accurate student records and processes and responds to academic inquiries according to established institutional and Family Educational Rights and Privacy Act (FERPA) policies
• Manages one or more specific operational area(s) or functional area(s) or program(s) within the unit

Benefits

• The Universities of Wisconsin provides an excellent benefits package including participation in the Wisconsin State retirement plan, demonstrating our commitment to the diverse needs of our employees.
• Employee Benefits: https://www.wisconsin.edu/ohrwd/benefits/
• To calculate the estimated value of your total compensation, use the Health & Retirement Contributions Estimator | Employee Benefits (wisconsin.edu)

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Number of Employees: 5,001-10,000 employees