ASSISTANT DIRECTOR- ADMISSIONS

Universal Health Services • Orlando, FL

67d

About The Position

The Assistant Director of Admissions assists the Director of Admissions with the administrative oversight and direction of the hospital's Admissions Department. This position provides supervision to a staff of specialists in the provision of patient access to care and behavioral health assessment services, including call management, clinical evaluations for level of care, crisis intervention, admissions and referrals. This position interfaces closely with the hospital's medical staff, nursing staff, department leaders, and administration, as well as external referring agencies and payers. The Assistant Admissions Director is responsible for assisting with departmental adherence to policies and procedures, regulatory compliance, service excellence, and data entry/management. In addition, the Assistant Admissions Director assists in the development and management of processes related to efficient and smooth admission processes. The Assistant Admissions Director reports directly to the Director of Admissions and will assist in interviewing/hiring new staff, staff supervision, clinical case consultation, coordination and organization of day-to-day activities that will enhance effectiveness of the Admissions Department and security to ensure smooth admissions processing for referral sources, families, staff and patients.

Requirements

• Master's Degree from an accredited college or university in social work, psychology, mental health, nursing or a related field.
• Bachelor's Degree in Nursing: License required.
• A minimum of 1-3 years direct clinical experience in a psychiatric or mental health setting desirable.
• Working knowledge of the Addiction & Recovery field and experience in clinical interviewing, patient assessment, family motivation, treatment planning, communicating with external review organizations or comparable entities.
• Strong management skills with ability to effectively communicate with staff, ensuring proper employee performance management.

Responsibilities

• Supervises the Assessment & Referral and Admitting department employees in their daily activities in the director's absence.
• Enforces all hospital policies and procedures fairly and consistently.
• Educates and supervises staff in compliance with staff development in-service programs.
• Obtains pre-certification as needed for patients being admitted into the hospital for care.
• Works in partnership with UM team on issues with new admissions, missing authorizations and/or delays in securing authorizations, as needed.
• Has a working knowledge of insurance verification and benefits.
• Provides consultation to intake and admitting staff regarding referral information and screenings.
• Performs audits on the intake call log, including correcting discrepancies, and educating staff on inconsistencies.
• Provides information to patients and referral sources regarding treatment programs, insurance information and admission procedures.
• Works a schedule that is conducive to the needs and objectives of the department and hospital.
• Communicates with physicians, program directors, nurse managers, etc. regarding anticipated admissions.
• Provides follow-up to referral sources and patients awaiting admission.
• Performs phone screening evaluations to determine appropriateness of admission to the hospital, in consultation with the staff psychiatrist or Medical Director.
• Provides referral assistant for patients assessed as being inappropriate for admission.
• Maintains accurate census board and reports for senior management.
• Collects records and analyzes admitting statistics and reports these to required offices.
• May be required to work on call.

Benefits

• Challenging and rewarding work environment
• Career development opportunities within UHS and its Subsidiaries
• Competitive Compensation
• Excellent Medical, Dental, Vision and Prescription Drug Plan
• 401(K) with company match and discounted stock plan
• Generous Paid Time Off
• Free Basic Life Insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Hospitals
• Education Level: Master's degree
• Number of Employees: 5,001-10,000 employees