Assistant Dir of Sales

IHG•San Diego, CA

11d

About The Position

Works directly with the Director of Group Sales to lead the sales efforts of the hotel to ensure that revenue goals are achieved; revenue and sales strategies and action plans are implemented; and that results are monitored and achieved. Serves as Director of Group Sales in his/her absence. ACCOUNTABILITY: This job is second in command in Group Sales efforts in a full-service hotel with a moderate range of facilities and catering and/or convention facilities and drives the sales effort. Aside from the heavy sales activity required in this role, this position will also handle tactical daily/weekly tasks to drive team efficiency and effectiveness.

Requirements

Bachelor’s degree preferred along with 2 – 4 years of experience in a Luxury hotel sales and marketing setting, with direct supervisory experience over a sales team, or an equivalent combination of education and experience.
Must speak fluent English. Other languages preferred.
Frequently standing up or moving within and outside of the facility
Carrying or lifting items weighing up to 25 pounds
Sitting at a desk for hours at a time
Computer and phone work consistently
Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with guests, employees and third parties that reflects highly on the hotel, the brand and the Company.
Reading and writing abilities are utilized often when completing paperwork and management reports, interpreting results, giving and receiving instructions, and training
Mathematical skills, including basic math, budgeting, profit/loss concepts, percentages, and variances are utilized frequently.
Problem solving, reasoning, motivating, organizational and training abilities are used often.
Ability to travel to attend workshops, tradeshows, conventions, etc.
May require a valid Driver’s License.
May be required to work nights, weekends, and/or holidays.

Responsibilities

Directly responsible for selling, first and foremost, in a large territory to achieve quarterly Rooms and Banquet goals set by the Director of Sales & Marketing.
Develop and maintain relationships with key clients in order to produce continuing business.
Manage the day-to-day activities of the sales team; plan, organize, assign strategic actions and communicate goals.
Train and motivate a sales team that is responsible for developing new accounts, maintaining existing accounts, and implementing sales strategies to achieve revenue goals and maximize profits for the hotel, while maintaining guest satisfaction.
Implement hotel-level tactical sales plans to achieve greater profitability through increasing average rates, increasing overall occupancy, and driving Group business volume during off-peak periods. Monitor performance of sales team to ensure actual sales meet or exceed established revenue plan.
Sell Group and Individual Business Travel account room nights through direct client contact.
Develop and maintain strong relationships with officials and representatives of local community groups and companies, and attend out-of-town conventions and trade shows, to promote new business and increase sales for the hotel. .
Participate in the preparation of the annual departmental operating budget, the hotel marketing plan and business plan, and financial plans which support the overall objectives of the hotel.
Promote teamwork and quality service through daily communication and coordination with other departments. Key departmental contacts include all hotel departments. Review the daily business levels, anticipate critical situations, and plan effective solutions in conjunction with department heads to best expedite these situations.
This position works closely with Director of Sales & Marketing, Director of Revenue Management and Director of Group Sales.