Assistant Deputy Commissioner, Compensation And Contract Support Services

City of New York•New York, NY

About The Position

The Department of Social Services (DSS) is comprised of the administrative units of the New York City Human Resources Administration (HRA) and the Department of Homeless Services (DHS). HRA is dedicated to fighting poverty and income inequality by providing New Yorkers in need with essential benefits such as Food Assistance and Emergency Rental Assistance. DHS is committed to preventing and addressing homelessness in New York City by employing a variety of innovative strategies to help families and individuals successfully exit shelter and return to self-sufficiency as quickly as possible. Under direction of the Deputy Commissioner, HR Program Operations & Support, with latitude for independent judgment and decision making, the Assistant Deputy Commissioner (ADC) will serve as the agency authority on all compensation related issues for DSS. The ADC will be responsible for maintaining and ensuring the integrity of DSS’ compensations system. This includes the administration of the following functional areas: Compensation Administration Unit, Head Count Control Unit and the Contracted Support Services Unit, in the execution the calculation of salaries for 16,000+ (DSS/HRA/DHS) employees, with the goal of ensuring that each program area is aligned with the allocated budgeted headcount, the implementation of Labor Relations Orders, Grievance Determinations, Arbitration decisions and Collective Bargaining Agreements, and administering of the Professional Temporary Staff contract for the agency. The selected candidate will contribute to aligning the agency’s business strategy in compensation and able to leverage technical expertise and a passion for data-driven decision-making that drives a significant impact on our most important asset – our employees. The selected candidate will work closely with Finance and internal/external stakeholders to drive continuous improvement in our processes and systems as it relates to the oversight of the Compensation and Contract Support Services Administration functions. Human Resources Solutions(HRS)/HR Program Operations & Support is recruiting one (1) Administrative Staff Analyst M-IV to function as an Assistant Deputy Commissioner (ADC), Compensation and Contract Support Services who will:

Requirements

APPLICANTS MUST BE PERMANENT IN THE ADMINISTATIVE STAFF ANALYST CIVIL SERVICE TITLE, BE PERMANENT IN A COMPARABLE TITLE ELIGIBLE FOR 6.1.9 TITLE CHANGE OR BE IMMEDIATELY REACHABLE ON EXAM NO. 9058.
1. A master's degree from an accredited college in economics, finance, accounting, business or public administration, public health, human resources management, management science, operations research, organizational behavior, industrial psychology, statistics, personnel administration, labor relations, psychology, sociology, human resources development, political science, urban studies or a Juris Doctor degree from an accredited law school, and two years of satisfactory full-time professional experience in one or a combination of the following: working with the budget of a large public or private concern in budget administration, accounting, economic or financial administration, or fiscal or economic research; or in management or methods analysis, operations research, organizational research or program evaluation; or in personnel or public administration, recruitment, position classification, personnel relations, labor relations, employee benefits, staff development, employment program planning/administration, labor market research, economic planning, social services program planning/evaluation, or fiscal management. Eighteen (18) months of this experience must have been in an executive, managerial, administrative, or supervisory capacity. Supervision must have included supervising staff performing professional work in the areas described above.
2. A baccalaureate degree from an accredited college and four years of satisfactory full-time professional experience in the areas described in “1” above, including the 18 months of executive, managerial, administrative, or supervisory experience, as described in “1” above.
3. An associate degree or completion of 60 semester credits from an accredited college and six years of satisfactory full-time professional experience as described in “1” above, including the 18 months of executive, managerial, administrative, or supervisory experience, as described in “1” above.
4. A four-year high school diploma or its educational equivalent approved by a State’s department of education or a recognized accrediting organization and eight years of satisfactory full-time professional experience as described in “1” above, including the 18 months of executive, managerial, administrative, or supervisory experience, as described in “1” above.
5. A combination of education and/or experience equivalent to “1”, “2”, “3”, or “4” above. College education may be substituted for professional experience at the rate of 30 semester credits from an accredited college for one year of experience. However, all candidates must have a high school diploma and at least two years of experience as described in “1” above, including the 18 months of executive, managerial, administrative, or supervisory experience, as described in “1” above.

Responsibilities

Manage and recommend salary offers to comply with agency-wide initiatives and standards of the salary equity matrix used across DSS-HRA-DHS to ensure fairness and equity in the execution of salary proposals and adjustments.
Provide expertise in union contract interpretation and executes salary adjustments based on the Citywide contract and fifty (50+) local union contracts; recommend modifications to City Office of Labor Relations (COLR) to ensure contract language is written correctly and appropriately for (DSS-HRA-DHS) agency specific implementation to avoid overpayment and underpayment of the agency employees. Direct the implementation and interpretation of complex Labor Relations Orders and attends conferences to consult and clarify the union contract language.
Oversee continuous quality control reviews by running CHRMS ad hoc reports and reviewing HRS transactions related to compensation and onboarding using citywide human resources systems, and the analysis of 16,000+ employee salaries, to ensure correct civil service statuses, time and leave accruals, accurate distribution points, and correct funding/budget codes. Work closely with the program area’s management team and Human Resources Business Partners to accurately represent the agencies headcount to ensure the correct claiming categories are identified to ensure the annual Cost Allocation Report mandated by New York State is accurate.
Direct the performance of management planning and programmatic analysis activities including the preparation of headcount reports for senior management approval and the coordination and response of expenditure and headcount audits and other requests for information by internal program areas and external agencies.
Manage, analyze, and respond to requests for information from the NYC City Office of Labor Relations and the DSS Deputy Commissioner of OLR in support of and in preparation for collective bargaining negotiations. Provide wage and salary information to help settle grievances filed by various unions.
Recommend, develop, and make policy on compensation matters in support of salary equity to ensure compliance with State and Local Law.
Oversee and direct HRS onboarding processes for 300+ temporary personnel. Monitor agency-wide funding allocated for headcount and budget purposes and quality assurance by producing expenditure reports utilizing agency internal and proprietary database systems and ensures Temporary contracts are also in compliance. Advise on DSS-HRA-DHS program leadership regarding temporary contract scope development based on operational need to achieve and meet the services needed by the program and the client population served. Collaborate with the DSS-Finance Office/Office of Budget Administration to obtain approval from the AOTPS Budget Director before commencing with the processing of onboarding Temporary personnel.
Advise the HRS Executive Deputy Commissioner and Deputy Commissioners for HR Operations and HR Services on issues and concerns regarding union contract implementation on temporary contract modifications to develop and recommend solutions using Agency best practices. Ensure Agency and Temporary contracts follow City Office of Labor Relations (COLR), Mayor’s Office of Contracts (MOC), Department of Citywide Administrative Services (DCAS) and the Comptroller’s Office to prevent class action lawsuits against the City.
Provide leadership and technical expertise regarding the processing of personnel transactions to all HRS Divisions related to hiring and promotions and troubleshoots complex business issues such as processing payroll transactions in NYCAPS/PMS.
Partner with DSS-HRA-DHS senior management, such as the Human Resources Solutions Executive Office, Offices of Program Accountability, Finance, Legal Affairs, and Agency Chief Contracting Officer to ensure organizational effectiveness and compliance with City and Agency rules and regulations for the successful execution of contracted services.
Provide high-level, relevant and pertinent information to lead the strategic planning process by analyzing performance within the Headcount Control and Compensation Administration units. Plan work activities and accomplish predetermined goals having a high impact on Agency-wide program operations.
Represent the Agency at the City Office of Labor Relations hearings and testifies on behalf of the Agency on matters regarding grievances and the resolution of salary disputes. Participate in conferences with COLR as a consultant to address questions concerning various union contracts and may recommend amendments to the User Services Information (USI) for specific collective bargaining union contract orders.
Compensation Strategy & Salary Administration- design and implement equitable salary structures, oversees salary offers for 16,000+ employees, and ensure alignment with agency goals and budgetary constraints.
Labor Relations & Union Contract Expertise- interpret and implement complex collective bargaining agreements for 50+ unions, advises on contract language, and represents the agency in labor hearings and grievance resolutions.
Headcount Management & Budget Alignment- manages headcount control and ensures accurate funding distribution, claiming categories, and compliance with cost allocation reporting in coordination with Finance.
Data Analysis & Quality Assurance- conduct audits, analyzes HR/payroll data, and ensure accuracy in personnel transactions, funding codes, and timekeeping using citywide systems like CHRMS and NYCAPS.
Leadership & Strategic Planning- lead multi-disciplinary teams, drives continuous process improvement, and aligns compensation and headcount functions with agency-wide strategic goals.
Stakeholder Collaboration & Communication- advise executive leadership, partners with Finance, Legal, and Program Areas, and testify at hearings to resolve disputes and support agency-wide initiatives.