Assistant Department Manager

Community Medical and Dental Care•Rockland County, NY

About The Position

A growing Health Center in Rockland County is seeking a dedicated Assistant Department Manager to support the daily operations of our department and provide strong leadership to our front desk team. This role is ideal for someone who is organized, proactive, and committed to delivering excellent patient service.

Requirements

Ability to work some Sundays and weekday evenings as part of the department’s coverage needs.
Flexibility to support the team during peak or unexpected staffing needs.
Provide occasional on-call availability as operational needs arise.
Experience in a healthcare setting required; supervisory experience strongly preferred.
Strong communication, leadership, and problem-solving skills.
Ability to multitask, prioritize, and remain calm in a fast-paced environment.
Exceptional customer service skills.
Proficiency in Microsoft applications, including but not limited to Word, Excel, and PowerPoint.

Responsibilities

Oversee daily operations within the department and address or escalate issues as needed.
Collaborate with clinical and administrative staff to support smooth and efficient operations.
Manage day-to-day activities and oversee the performance of support staff within the department.
Ensure staff fulfill their job responsibilities and work toward improving productivity and service quality.
Oversee front desk workflow and provide training to all receptionists.
Ensure patients are treated professionally and respectfully by all staff members.
Assist the Clinical Manager with implementing policies and procedures.
Serve as backup to the Manager when needed.
Ensure compliance with all federal, state, and organizational standards.