Assistant Dental Office Manager

Aspen Dental • Gonzales, LA

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About The Position

At Aspen Dental, the Assistant Dental Office Manager, also known as an Operations Lead, plays a crucial role in providing superior patient service and supporting the daily operations of the front office. This position offers job stability within a world-class dental service organization (DSO) and includes a best-in-class eight-week training program, competitive compensation, and flexible scheduling. The role involves collaborating with the dental team to ensure exceptional patient care, consulting with patients on treatment options, and overseeing non-clinical team tasks under the direction of the Manager. The individual will contribute to building trust and loyalty with patients and positively affecting their lives within the community.

Nice To Haves

• High school diploma or equivalent; college degree preferred
• Strong communication and interpersonal skills, with the ability to build rapport with patients of all ages and backgrounds
• Demonstrate analytical thinking; place a premium on leveraging data
• Organized and detail oriented

Responsibilities

• Provide superior patient service with compassion and care in accordance with patient needs, company policies and procedures, government regulations, and dental board standards
• Work collaboratively with other members of the dental team to provide exceptional patient care
• Consult with patients on treatment options provided by clinical team, verifying insurance payment and collection ensuring high quality of care
• Under the direction of the Manager, supervise and reinforce the daily tasks and priorities of the non-clinical team
• Review data day to day to evaluate the impact on the practice
• Oversee scheduling and confirming patient appointments
• Verify insurance payment, collection, balance nightly deposits and credit card processing
• Additional tasks assigned by the Manager

Benefits

• Paid time off
• Health insurance
• Dental insurance
• Vision insurance
• 401(k) savings plan with match
• Career development and growth opportunities to support you at every stage of your career
• A fun and supportive culture that encourages collaboration and innovation
• Free continuous learning through TAG U

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED
• Number of Employees: 501-1,000 employees