Assistant Dental Office Manager

Aspen Dental • Little Rock, AR

23h • Onsite

About The Position

At Aspen Dental, the Assistant Dental Office Manager, also known as an Operations Lead, is a full-time role focused on providing superior patient service and supporting the daily operations of the dental office. The position offers job security and stability within a world-class dental service organization (DSO) and includes a best-in-class training program. This role provides an opportunity to positively impact communities and patients' lives. New hires will participate in an eight-week training program to ensure success. The company fosters a fun and supportive culture that encourages collaboration, innovation, and continuous learning through TAG U. Aspen Dental-branded practices are independently owned and operated by licensed dentists, receiving non-clinical business support services from Aspen Dental Management, Inc.

Requirements

• High school diploma or equivalent
• Strong communication and interpersonal skills, with the ability to build rapport with patients of all ages and backgrounds
• Demonstrate analytical thinking
• Place a premium on leveraging data
• Organized and detail oriented

Nice To Haves

• College degree

Responsibilities

• Perform daily front office tasks and duties to help create lasting impressions and build trust and loyalty with patients
• Provide superior patient service with compassion and care in accordance with patient needs, company policies and procedures, government regulations, and dental board standards
• Work collaboratively with other members of the dental team to provide exceptional patient care
• Consult with patients on treatment options provided by clinical team, verifying insurance payment and collection ensuring high quality of care
• Under the direction of the Manager, supervise and reinforce the daily tasks and priorities of the non-clinical team
• Review data day to day to evaluate the impact on the practice
• Oversee scheduling and confirming patient appointments
• Verify insurance payment, collection, balance nightly deposits and credit card processing
• Perform additional tasks assigned by the Manager

Benefits

• Paid time off
• Health insurance
• Dental insurance
• Vision insurance
• 401(k) savings plan with match
• Career development and growth opportunities
• Fun and supportive culture that encourages collaboration and innovation
• Free continuous learning through TAG U

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED
• Number of Employees: 501-1,000 employees