Assistant Dental Office Manager

Aspen DentalDouglasville, GA
Onsite

About The Position

At Aspen Dental, the Assistant Dental Office Manager, also known as an Operations Lead, plays a crucial role in providing superior patient service and supporting the daily operations of the dental practice. This position offers job security and stability within a world-class dental service organization (DSO), along with a best-in-class training program, competitive compensation, and flexible scheduling. The role involves contributing to communities and positively impacting patients' lives. New team members will participate in an eight-week training program to ensure success in their role. Aspen Dental-branded practices are independently owned and operated by licensed dentists, receiving non-clinical business support services from Aspen Dental Management, Inc.

Requirements

  • High school diploma or equivalent
  • Strong communication and interpersonal skills, with the ability to build rapport with patients of all ages and backgrounds
  • Demonstrate analytical thinking; place a premium on leveraging data
  • Organized and detail oriented

Nice To Haves

  • College degree preferred

Responsibilities

  • Provide superior patient service with compassion and care in accordance with patient needs, company policies and procedures, government regulations, and dental board standards
  • Work collaboratively with other members of the dental team to provide exceptional patient care
  • Consult with patients on treatment options provided by clinical team, verifying insurance payment and collection ensuring high quality of care
  • Under the direction of the Manager, supervise and reinforce the daily tasks and priorities of the non-clinical team
  • Review data day to day to evaluate the impact on the practice
  • Oversee scheduling and confirming patient appointments
  • Verify insurance payment, collection, balance nightly deposits and credit card processing
  • Additional tasks assigned by the Manager

Benefits

  • A generous benefits package that includes paid time off, health, dental, vision, and 401(k) savings plan with match
  • Career development and growth opportunities to support you at every stage of your career
  • A fun and supportive culture that encourages collaboration and innovation
  • Free continuous learning through TAG U

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What This Job Offers

Job Type

Full-time

Career Level

Mid Level

Education Level

High school or GED

Number of Employees

501-1,000 employees

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