Assistant Deli Manager

Albertsons•Round Rock, TX

1d•Onsite

About The Position

Description Duties and Responsibilities Customer Service & Sales Support Maintain an atmosphere of enthusiastic customer awareness with a focus on providing fast, friendly service. Assist customers with product suggestions, special orders, and food preparation ideas. Answer incoming calls professionally; resolve customer concerns and escalate to the Store Director as needed. Use suggestive selling techniques through phone, intercom, and direct customer interactions. Department Operations & Food Production Demonstrate full working knowledge of duties performed by all department employees and assist with preparation, cooking, and serving of food items. Prepare sandwiches, salads, pizzas, hot and cold foods, and party trays according to company standards. Implement proper product preparation, packaging, and handling techniques. Operate all relevant equipment including kitchen utensils, fryers, ovens, slicers, grills, food processors, wrappers, scales, printers, and pallet jacks. Ensure deli case cleanliness, visual appeal, and appropriate inventory levels. Maintain sanitation and ensure a clean, safe work environment. Ensure temperatures are properly maintained during all phases of preparation, display, and storage. Leadership & Staff Development Assist with scheduling, supervising, training, and assigning duties to department employees. Create schedules to ensure adequate staffing levels and service coverage. Assist with planning daily operations and monitoring production processes following company standards and profitability expectations. Train employees on in‑store policies, sales procedures, and record‑keeping requirements. Identify and help develop high-potential employees for advancement opportunities. Inventory, Merchandising & Product Quality Control inventory to ensure adequate product quantity, freshness, and quality; maintain inventory levels per division guidelines. Stock, rotate, and organize all product; maintain orderly coolers and storage areas. Build displays, rotate product, and remove outdated or spoiled items. Ensure proper code‑dating procedures are followed for all products. Implement effective promotional and seasonal displays. When applicable, oversee the operation and maintenance of the salad bar, wing bar, and burger bar. Receiving & Documentation Perform receiving duties including breaking down loads, verifying orders against invoices, inspecting product quality, reporting shortages, and stocking product. Adhere to temperature, storage, and packaging guidelines during receiving and processing. Process administrative paperwork and maintain accurate department records. Assist with preparing sales and inventory reports and participate in physical inventory every four weeks. Compliance, Standards & Safety Apply a working knowledge of company policies and guidelines as outlined in the Albertsons/Tom Thumb Employee Handbook. Maintain department standards for handling quick‑sale items. Ensure cleanliness, sanitation, and safety standards are upheld across the department.

Responsibilities

Maintain an atmosphere of enthusiastic customer awareness with a focus on providing fast, friendly service.
Assist customers with product suggestions, special orders, and food preparation ideas.
Answer incoming calls professionally; resolve customer concerns and escalate to the Store Director as needed.
Use suggestive selling techniques through phone, intercom, and direct customer interactions.
Demonstrate full working knowledge of duties performed by all department employees and assist with preparation, cooking, and serving of food items.
Prepare sandwiches, salads, pizzas, hot and cold foods, and party trays according to company standards.
Implement proper product preparation, packaging, and handling techniques.
Operate all relevant equipment including kitchen utensils, fryers, ovens, slicers, grills, food processors, wrappers, scales, printers, and pallet jacks.
Ensure deli case cleanliness, visual appeal, and appropriate inventory levels.
Maintain sanitation and ensure a clean, safe work environment.
Ensure temperatures are properly maintained during all phases of preparation, display, and storage.
Assist with scheduling, supervising, training, and assigning duties to department employees.
Create schedules to ensure adequate staffing levels and service coverage.
Assist with planning daily operations and monitoring production processes following company standards and profitability expectations.
Train employees on in‑store policies, sales procedures, and record‑keeping requirements.
Identify and help develop high-potential employees for advancement opportunities.
Control inventory to ensure adequate product quantity, freshness, and quality; maintain inventory levels per division guidelines.
Stock, rotate, and organize all product; maintain orderly coolers and storage areas.
Build displays, rotate product, and remove outdated or spoiled items.
Ensure proper code‑dating procedures are followed for all products.
Implement effective promotional and seasonal displays.
When applicable, oversee the operation and maintenance of the salad bar, wing bar, and burger bar.
Perform receiving duties including breaking down loads, verifying orders against invoices, inspecting product quality, reporting shortages, and stocking product.
Adhere to temperature, storage, and packaging guidelines during receiving and processing.
Process administrative paperwork and maintain accurate department records.
Assist with preparing sales and inventory reports and participate in physical inventory every four weeks.
Apply a working knowledge of company policies and guidelines as outlined in the Albertsons/Tom Thumb Employee Handbook.
Maintain department standards for handling quick‑sale items.
Ensure cleanliness, sanitation, and safety standards are upheld across the department.