Assistant Deli Manager #0464

About the position

As a Department Manager, you are a cut above the rest, ensuring the day-to-day operations and sales of the department run smoothly, while leading and engaging your team. To truly be successful in this position, you need to value teamwork & camaraderie, recognize each other's contributions, and support your team's growth. Our business is ever growing; not only do you get to be a part of that growth, but you will get to learn and adapt along the way. The possibilities are endless as a Department Manager, as you and your team deliver outstanding customer service daily to earn customers for life. We build belonging by creating a diverse and inclusive workforce, so if this resonates with you, come bring your flavor and join our team!

Responsibilities

• Directs the operation of the service deli, including supervising and training personnel.
• Orders merchandise and ensures customer service and product quality, freshness, safety and selection.
• Champions Company and Division customer service programs to meet or exceed Division customer service goals.
• Handles customer relations in a positive manner, including effective resolution of customer complaints.
• Supervises the day to day functions of the service deli.
• Conducts daily inspections of all service deli sections and initiates corrective measures to ensure compliance with product quality.
• Assists with all service deli duties such as: receiving, cleaning, preparing, cooking, slicing and packaging.
• Implements effective promotional and seasonal displays.
• Controls shrink and expenses.
• Accurately completes and monitors daily log sheet, purchase report, and sales and labor and other required paperwork and logs.
• Orders, checks, receives and controls inventory to ensure adequate proper inventory level, product quality and freshness.
• Ensures proper merchandising of product by understanding and implementing schematics.
• Follows Company policy in handling re-worked and reduced-to-clear items.
• Ensures cleanliness and sanitation of sales floor and work area, freezer and cooler, equipment, and retail cases.
• Schedules service deli associates to ensure adequate coverage and service levels.
• Maintains confidentiality concerning associates, store sales and other Company information.

Requirements

• Must be 18 years of age or older.
• Prior experience leading others.
• Willingness to obtain required certifications.
• History of ensuring customers have a seamless shopping experience.
• Ability to work quickly and efficiently.
• Strong communication skills and good leadership abilities.
• Knowledge of employment laws and workplace practices.
• Understanding of Company practices and Service Deli Department policies.
• Ability to judge and react to business activity.
• Knowledge of product variety, bakery standards, perishability, food safety, and sanitation procedures.
• Ability to lift and maneuver objects up to approximately 55 lbs.
• Manual dexterity and good eye-hand coordination.
• Knowledge of basic mathematics and weights and measures.

Nice-to-haves

• 1 year or more of experience as a Baker.
• Knowledge of and ability to process different cuts of meat.

Benefits

• Diverse & Inclusive Work Culture
• Competitive Wages
• Bonus Eligible, where applicable
• Flexible work schedules
• Associate discounts
• Leaders invested in your training, career growth & development.
• Health and welfare benefits for eligible employees (Medical, Dental, 401k and more!)
• Vacation / Paid Time Off