Assistant Dean, Institutional Research and Data Systems

Owens Community College

5d

About The Position

The Assistant Dean of Institutional Research and Data Systems helps support data-driven decision-making to advance Owens Community College’s educational mission. This role plays a leadership role in the Department of Institutional Research & Effectiveness with a focus on data integrity and the generation of analytics and reporting of institutional data, including state and federal reporting requirements.

Requirements

• Expertise in Tableau, SPSS/R, productive working knowledge with information systems, the student information system (Workday), IPEDS & HEI reporting systems and requirements, working knowledge of SQL, PL/SQL, reporting tools (e.g., Toad, SQL Developer), MicroSoft Office Suite, and various office equipment.
• Excellent communication skills (e.g., listening, oral, written and visual)
• Proficient and accurate data entry skills
• Excellent data presentation skills
• Highly developed organizational and analytical skills with the ability to analyze complex information, identify concerns and alternatives, and formulate feasible and logical solutions on demand
• Superior judgment and decision-making skills to assess situations, consider alternatives and choose appropriate courses of action; prioritize and organize work in a logical manner to accomplish goals.
• Ability to demonstrate flexibility in work practices, procedures or processes; work effectively with others to accomplish tasks and goals and to find solutions to problems
• Ability to establish rapport, build relationships and work harmoniously with others
• Ability to self-motivate and work independently
• Ability to think creatively to solve problems and learn new techniques and technologies
• Ability to manage multiple priorities simultaneously and effectively balance workload
• Ability to work with a diverse group of people
• Ability to work as part of a team; develop and maintain cooperative relationships with others at all levels of the organization
• Excellent attention to detail.
• Professional, pleasant and enthusiastic demeanor
• Self-motivated and organized
• Commitment to ethical standards and data privacy
• Support the mission of the College by providing information and services to the campus community in an efficient, friendly manner while ensuring accuracy, integrity, and confidentiality; support the academic mission and purposes of the institution; provide exemplary service by continually improving business processes and related functions
• Demonstrate the ability to adapt to change and perform proficiently and effective under pressure in a fast-paced working environment and have the ability to multi-task, prioritize projects and meet established deadlines.
• Bachelor’s degree, preferably in information systems, computer science or related technical field with strong quantitative training in data analysis, research, and computer programming
• Three to five years' experience working in information systems, applications development or data management.
• Three to five years' experience working with advanced data applications, including relational databases.
• One to three years' experience working in higher education.
• Experience working in a Workday environment, especially gathering requirements for and generating reports.
• Experience utilizing Workday’s Web Services to maintain consistent data availability and accuracy for data requests that combine data sourced from multiple sources, e.g., Workday; ODJFS; supplementary educational tools such as Blackboard, Accudemia, etc; publicly available data such as: BLS, IPEDS, ODEW, etc.

Nice To Haves

• Master’s degree preferred.

Responsibilities

• Assist in planning, organizing, coordinating, oversight, and administering activities and initiatives in support of the Office of Institutional Research and Effectiveness.
• Workday report writing. Work with key stakeholders throughout the college to develop and maintain workday reporting and associated extracts to meet college needs.
• Manage databases; configure and maintain databases, gather requirements and implement new data warehouse for institutional research functions to support accurate measurement of strategic initiatives.
• Develop, maintain and assist other IR staff with generating data extractions and reporting.
• Prepare, manage, and submit accurate compliance reports to State, Federal, and other external agencies (e.g., ODHE, IPEDS, NCES, National Student Data Clearinghouse, HEOA etc.). Stay current with reporting requirements, policies, definitions, schedules, systems and processes.
• Provide technical assistance to the Office of Institutional Research & Effectiveness to support institutional operations, compliance, assessment, continuous improvement, strategic planning and decision-making by gathering, extracting, manipulating, analyzing and modeling data using analytical and statistical tools.
• Work with key internal and external stakeholders within and across departments to understand technical and functional data requirements and processes.
• Maintain current in-depth knowledge of the enterprise resource planning system (e.g., Workday), IT business systems, records processing, data management, and reporting to ensure constant compliance, data integrity, standards and policies.
• Conceptualizes and conducts quantitative studies to provide decision-support for senior leadership.
• Provides necessary support for the college’s organizational effectiveness, planning, accreditation, evaluation, and program assessment activities.
• Assists in the preparation, follow-up, and reports for the college’s accreditation agency and in the college’s efforts to secure grants.
• Design, develop, implement, maintain, test, debug, document, and support custom Institutional Research databases for reporting. Assure that data elements meet standardized definitions, are accurate and consistent over time. Conduct and participate in data audits to ensure accuracy of reported data.
• Prepare other routine and ad hoc data requests and reports as needed.
• Oversees the maintenance of the departmental administrative/student information database(s); updates and maintains system files, establishes and maintains security and access information, ensures that backup copies of all files are routinely made and securely stored at a separate location, maintains system documentation.
• Manages the web content for the Institutional Research Department as needed on both the Internet and the Intranet. Serves as the liaison to the webmasters for updates.
• Develops and implements processes for collecting, linking, and analyzing data from a variety of sources including internal systems, state and federal agencies, other higher education institutions, and employers. Document processes, sources, and techniques to ensure the consistent application of methodologies and to maintain an institutional record of procedures and practices.
• Other duties as assigned.

Benefits

• A competitive benefit package and challenging work environment allows Owens to attract the most qualified individuals to support the College's mission.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level