(21yrs+ to apply) Assistant Customer Service Manager - Creve Coeur

Schnuck Markets, Inc.•Creve Coeur, MO

42d•Onsite

About The Position

The position of Service Center Manager includes the following duties: • Provide friendly and courteous service to our customers • Regular, reliable attendance is an essential function of the job. • Manage the teammates in the service center • Maintain Money Gram records and compliance tests with teammates Cashier Duties: • Answer phone • Cash Checks • Process Money Gram transactions • Process merchandise returns and refunds • Pick up cash from lane sweeps and conduct cash drawer audits • Know all aspects of checking and assist with any issues that may arise at check lane Bookkeeper Duties: • Settle cash drawers and sets up beginning cash balance • Generates sales reports for previous business day • Orders money from cash service; i.e., Brinks to maintain proper cash balance in safe • Balance safe and generate reports associated with balancing function • Load lottery vending machines; balance cash from machines with sales reports Additional responsibilities may include: • Assist customer service manager to ensure an efficiency with checkout • Reprint orders TRAINING Training will be provided at store level. PHYSICAL DEMANDS: Bending Stooping Must be able to lift up to 25 pounds Working on feet entire shift (4-8 hours) Additional Requirements – Internal Candidates: Store/Facility Teammates: minimum of six months employment with Schnucks preferred. Store Support Center Teammates: minimum of one year employment with Schnucks preferred. Must be in good standing (not on a performance improvement plan or active discipline). If invited for an interview, must have manager approval based on performance. Schnucks is an Equal Opportunity Employer. From the exciting, fast-paced store environment to manufacturing and production facilities, Schnucks offers career opportunities for talented teammates who want to work for a friendly, family-oriented company. It’s easy to see why you should work for Schnucks: Friendly, Fast-Paced Environment Teammate Discount after Qualifying Period Chance To Advance. Schnucks has a strong tradition of promoting from within. Many teammates who started working with us have grown with us, as their part-time jobs became long-term careers. Schnucks is successful because we value our teammates as much as our customers. Schnucks is one of the top 100 privately owned companies and one of the top 10 privately owned supermarket chains nationwide.

Requirements

Must be 21 years or older to apply
Regular, reliable attendance is an essential function of the job
Bending
Stooping
Must be able to lift up to 25 pounds
Working on feet entire shift (4-8 hours)
Store/Facility Teammates: minimum of six months employment with Schnucks preferred
Store Support Center Teammates: minimum of one year employment with Schnucks preferred
Must be in good standing (not on a performance improvement plan or active discipline)
If invited for an interview, must have manager approval based on performance

Responsibilities

Provide friendly and courteous service to our customers
Manage the teammates in the service center
Maintain Money Gram records and compliance tests with teammates
Answer phone
Cash Checks
Process Money Gram transactions
Process merchandise returns and refunds
Pick up cash from lane sweeps and conduct cash drawer audits
Know all aspects of checking and assist with any issues that may arise at check lane
Settle cash drawers and sets up beginning cash balance
Generates sales reports for previous business day
Orders money from cash service; i.e., Brinks to maintain proper cash balance in safe
Balance safe and generate reports associated with balancing function
Load lottery vending machines; balance cash from machines with sales reports
Assist customer service manager to ensure an efficiency with checkout
Reprint orders