Assistant Customer Service Manager

Albertsons • Cohasset, MA

226d

About The Position

Are you a people person with a knack for leadership? We're on the hunt for a vibrant and customer-centric Assistant Customer Service Manager to join our dynamic team! In this role, you'll be the right-hand to our Customer Service Manager, helping to keep the daily operations running smoothly, ensuring our customers leave with smiles, and creating a shopping experience that's second to none. You'll be the go-to for training and supervising our awesome staff, tackling customer inquiries and complaints like a pro, and making sure our store policies and procedures are top-notch. If you've got stellar leadership skills, top-tier communication abilities, and a passion for delivering amazing service, we want to hear from you!

Requirements

• Strong leadership skills.
• Excellent communication abilities.
• Passion for delivering exceptional customer service.

Responsibilities

• Assist the Customer Service Manager in daily operations.
• Ensure customers leave with smiles and a positive shopping experience.
• Train and supervise staff.
• Handle customer inquiries and complaints.
• Ensure store policies and procedures are followed.

What This Job Offers

• Job Type: Full-time
• Industry: Food and Beverage Retailers