Assistant, CRM

Goodwin Agency • Santa Monica, CA

251d • $48,000 - $72,000

About The Position

Join Goodwin's Global Operations Team, and make a real impact on a global scale. At Goodwin, we work with some of the world's most successful and innovative investors, entrepreneurs and disruptors in the life sciences, private equity, real estate, technology and financial industries, and where they converge. As part of the Global Operations Team - all business professionals at the firm - you'll collaborate with colleagues from diverse backgrounds and experiences, fostering an environment where cross-functional learning, networking, and collaboration are at the core of what we do. Here, we're not just supporting a law firm; we're partnering with attorneys and clients to deliver cutting-edge solutions in high-stakes litigation and dispute resolution, world-class regulatory compliance and advisory services, and complex transactions. Our commitment to integrity, ingenuity, agility, and ambition drives us, and we're proud to have been recognised as the “Best Business Team” by The American Lawyer. This is your opportunity to grow professionally in a dynamic, global environment, surrounded by forward-thinking peers. We are seeking a detail-oriented CRM Assistant to join our team to support our CRM system, Microsoft Dynamics. This role is responsible for resolving data inconsistencies, maintaining clean, accurate records, and supporting end-users with requests.

Requirements

• Bachelor's degree
• Experience working with Microsoft Dynamics CRM or similar CRM platforms.
• Strong attention to detail and ability to execute repetitive tasks with accuracy.
• Familiarity with data entry, data analysis, and data management best practices.
• Ability to identify and resolve data issues, including duplicates and inconsistencies.
• Proficiency in Microsoft Excel and other data-processing tools.

Responsibilities

• Maintain the accuracy, integrity, and consistency of data within Microsoft Dynamics.
• Identify and resolve duplicate records for contacts and accounts.
• Track and update records when contacts move between organizations or change details.
• Investigate and correct data inconsistencies, gaps, and errors.
• Assist with end-user support/requests.

Benefits

• Flexible work arrangements and hybrid work schedule
• Health, dental, and vision insurance
• Life and disability insurance
• Retirement & Savings Plan
• Emergency back-up child and adult care
• Paid vacation, sick time off, and holidays
• Professional development and career advancement opportunities
• Employee recognition and reward programs
• Employee wellness and assistance programs
• Employee discounts and perks

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Amusement, Gambling, and Recreation Industries
• Education Level: Bachelor's degree