Store Assistant Manager

Haffner's•Berlin, MA

1h•$19 - $22

About The Position

Haffner's: A Regional Leader Fueled by Family, Integrity, and Safety. At Haffner's, we're more than a company – we're a family. As a prominent wholesale fuel distributor in New England, we've established a strong presence, managing 72 gas stations, convenience stores, car washes, and food service locations. Our renowned Haffner's brand operates across Massachusetts, New Hampshire, and Maine. We go beyond fuel distribution, offering heating oil, propane, and HVAC services to 45,000 customers across the region. Our commitment to integrity and safety is unwavering; it's in everything we do. We prioritize building relationships and consistently doing the right thing. Our culture thrives on growth, innovation, and excellence. As a part of our team, you'll contribute to our ongoing success, embracing the core values of "Fueled by Family," "Always do the right thing," and "Safety...In everything we do." Join us and be a part of a dynamic, forward-thinking organization that's shaping the future across diverse business markets. As a prominent leader in the fuel industry, we pride ourselves in our commitment to excellence and our dedicated team of drivers and are currently seeking a highly motivated and energetic individual to join our team and contribute to our ongoing success. Job Overview: Haffner’s is seeking an Assistant Store Manager to provide customers with a satisfying shopping experience. Our Assistant Store Manager assists the Store Manager in implementing the company’s policies, procedures, and desire to provide outstanding customer satisfaction. Works closely with store employees to ensure the daily routine and responsibilities are completed in accordance with the Store Manager’s direction. Able to satisfactorily complete the Store Manager’s duties in their absence. Haffner’s is committed to providing a positive work environment, coupled with excellent training and advancement opportunities. Over 35% of our current employees have been promoted to store manager or other positions within the company. We want YOU to work for Haffner’s and be part of our growing company.

Requirements

Strong people skills.
Enthusiastic, service-driven attitude.
Ability to complete tasks in a timely manner.
Dependable and respectful to others.
Strong work ethic.

Nice To Haves

Strong people skills to motivate others.
Proven capabilities in solving business challenges.
Ability to set priorities and complete tasks.
Results-orientated with a willingness to take responsibility and initiative.
Enthusiastic, self-starter, with a high level of confidence and positive outlook.

Responsibilities

Resolves all customer concerns, complaints, or requests in a timely manner. Reports all customer feedback and actions taken to the Store Manager.
Provides a clean, well-stocked store in a friendly, inviting atmosphere.
Can complete the daily administrative responsibilities in the absence of the Store Manager in accordance with company procedures.
In the event the Store Manager is not available, the Assistant Manager is fully prepared to complete all the managerial duties.
Positive role models for their fellow employees.
Supervises employees in the absence of the Store Manager.
Completes and delegates shift duties to keep store conditions in accordance with Store Manager expectations.
Assists the Store Manager in following up on daily shift duties.