Assistant Computer Systems Administrator
About The Position
The Federal Public Defender’s Office for the Central District of California is accepting applications for a full-time Assistant Computer Systems Administrator (ACSA) position in its Information Technology (IT) Department, stationed in Santa Ana, California with part time support of our Branch Office in Riverside. The IT Department supports over two hundred users across three offices. The Federal Public Defender’s Office is committed to the pursuit of justice by aggressively advocating in federal court for the constitutional rights and inherent dignity of individuals who are charged with federal crimes and cannot afford their own lawyer. Job Duties: ACSAs focus on end-user help desk support for software and hardware issues and configuring new laptops and desktops. Other areas of responsibility may include: monitoring, tracing and analyzing all system and processing failures; assisting with maintaining the network and workstations, including inventory, security and critical patches and firmware updates; and assisting with maintaining storage area networks (SAN), virtualization infrastructure, backup infrastructure, and application server infrastructure.
Requirements
- undergraduate degree in computer science or related field
- two years of hands-on experience working in a help desk function providing support to end users and configuring desktops and laptops for deployment in a network environment
- fundamental understanding of how to work within a large office network
- be able to support, configure and manage end user desktops and application suites via modern deployment methods like Manage Engine or InTune
- Applicants must be United States citizens or permanent residents seeking citizenship
Nice To Haves
- familiarity with Microsoft Server, Linux, Active Directory, Group Policy, VMWare vCenter/ESXi and Microsoft HyperV
Responsibilities
- end-user help desk support for software and hardware issues
- configuring new laptops and desktops
- monitoring, tracing and analyzing all system and processing failures
- assisting with maintaining the network and workstations, including inventory, security and critical patches and firmware updates
- assisting with maintaining storage area networks (SAN), virtualization infrastructure, backup infrastructure, and application server infrastructure
Benefits
- health and life insurance
- retirement
- Thrift Savings Plan
- eligible employees may elect to telework up to two days per week, subject to certain conditions
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
