Assistant Community Manager

Denton-Floyd Real Estate Group - Jeffersonville, IN

Full-time - Entry Level

Onsite - Jeffersonville, IN

Real Estate

About the position

The Assistant Community Manager plays a crucial role in supporting the Community Manager in overseeing property operations at Denton Floyd Real Estate Group. This full-time position emphasizes customer service and resident retention, aiming to meet occupancy and quality expectations. The role is set within a collaborative and family-oriented culture, providing opportunities for professional growth as the company expands.

Responsibilities

• Provide professional and friendly customer service to residents and prospects.
• Exceed resident expectations with prompt responses to concerns or requests.
• Maintain accurate resident records and update daily reports.
• Collect rents and prepare receipts and late notices.
• Compose correspondence and documents; answer phones and greet residents professionally.
• Maintain professional communication with residents and external representatives.
• Ensure completeness and accuracy of resident files and documentation.
• Manage a calendar of scheduled move-ins and ensure compliance with standards prior to move-in.
• Assist the Community Manager as needed.

Requirements

• High school diploma or equivalent required.
• Minimum of one year experience in residential property management required.
• Customer-focused approach with excellent interpersonal skills.
• Proficient in MS Office and Yardi software.
• Ability to work 40 hours per week, with availability for overtime and weekends as needed.
• Valid driver's license and current automobile insurance required.

Nice-to-haves

• Ability to speak Spanish is a plus but not required.

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Referral program
• Vision insurance