Assistant Community Manager

Impact Communities • Laramie, WY

75d

About The Position

The Assistant Community Manager is responsible for assisting the Community Manager with ensuring the community generates a satisfactory cash flow, the property is maintained in accordance with Company standards and assures customer/tenant satisfaction. The Assistant Manager will manage the property in the absence of the Community Manager.

Requirements

• High school diploma or equivalent or a combination of education, training or experience.
• Property Management experience preferred.
• Ability to be detail oriented and well organized.
• Must have and maintain a valid Drivers License in the state of residence.
• Must be able to communicate effectively both verbally and in writing.
• Ability to work evenings and weekends if necessary.
• Presents as a neat, clean and professional demeanor always throughout the workday and whenever present in the community.
• Able to comply with expectations as demonstrated in the Employee Handbook.
• Must successfully pass background check.

Responsibilities

• Promptly answer telephone and email inquiries with the goal of obtaining an appointment to show the community to prospective residents.
• Greet Prospective residents, demonstrate the features and benefits of the community, vacant homes and amenities, explain terms of occupancy, and provide information about the local area.
• Assist with the sale of homes to prospective residents and obtain a holding deposit and application for occupancy or waiting list.
• Promptly follow up with prospective residents whom have not yet leased to continue the lease and or sale process.
• Determine and certify the eligibility of prospective residents following governmental regulations and company procedures.
• Assist the Community Manager and Sales manager with all Marketing and Sales activities including advertising promotions, marketing surveys of competitors activities.
• Pursue and collect rent payments and accurately record remittance.
• Investigate complaints, disturbances and violations and resolve problems following management rules and regulations.
• Prepare, submit and maintain accurate record reports, and documents.
• Ensure confidentiality of all data in the resident files (i.e. income, credit reports, assets, etc.).
• Provide information and reports in coordination with other departments as needed.
• Conduct all activities in accordance with HUD regulations and Fair Housing requirements.
• Process move in and move out documents.
• Other duties as required or assigned.

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 101-250 employees