Assistant Community Manager

Gaines Investment Trust • Irving, TX

22h • Onsite

About The Position

As an Assistant Community Manager at Mission at La Villita, you will play a key role in supporting daily operations, driving occupancy, and delivering an exceptional resident experience. This position is ideal for someone who is detail-oriented, service-driven, and ready to grow within a high-performing team. Gaines Investment Trust is a 100% family-owned and operated company focused on long-term ownership and stability. They invest in both their properties and their people, offering a strong team culture, hands-on support, and opportunities for career growth. Gaines Investment Trust is a fully integrated real estate investment and management company established in 1966, owning and operating over 8,000 apartment homes across multiple states and committed to delivering quality communities and exceptional resident experiences.

Requirements

• 1+ years of experience in multifamily housing
• Strong leasing, sales, and customer service skills
• Positive, professional, and confident communication style
• Ability to manage multiple priorities in a fast-paced environment
• Strong attention to detail, organization, and follow-through
• Team-oriented with the ability to take initiative and work independently
• Reliable and dependable with consistent attendance
• Valid driver’s license required

Nice To Haves

• Experience with Microsoft Office, Yardi Voyager, and CRM systems preferred

Responsibilities

• Support the Community Manager in overseeing daily operations, including leasing, resident relations, and financial performance
• Greet and engage prospects and residents, delivering a high level of customer service
• Conduct apartment tours, identify needs, overcome objections, and close leases
• Prepare lease agreements and ensure all documentation is completed accurately and in compliance with company policies
• Manage lease renewals and support resident retention efforts
• Collect and post rent, assist with delinquency management, and support eviction processes as needed
• Respond to phone and email inquiries with professionalism and urgency
• Maintain accurate records using Yardi Voyager and CRM systems
• Assist with reporting, administrative tasks, and operational support for the community
• Collaborate with the onsite team to maintain a positive and productive work environment
• Support occupancy goals and overall community performance

Benefits

• Medical, dental, and vision insurance
• Health Savings Account (HSA)
• 401(k) with company match
• Paid Time Off and paid holidays
• Floating holiday
• Company-paid life insurance
• Optional voluntary benefits including short- and long-term disability, accident, critical illness, supplemental life, AD&D, and pet insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 11-50 employees