Assistant Community Manager - Davenport, Iowa

Capstone on Campus Management LLC•Davenport, IA

1d•$54,000 - $56,000

About The Position

This position plays a key role in achieving occupancy goals through effective leasing strategies and marketing initiatives. The Assistant Community Manager will create and implement the marketing plan, manage administrative tasks associated with room assignments/contracting and maintain resident accounts. Position entails planning, assigning, addressing complaints and resolving problems.

Requirements

Bachelor’s degree in a related field of study.
2-4 years of full-time experience in higher education administration, student housing and or property management.
Must have comfort and confidence in managing confidential crisis issues.
Strong written and verbal communication skills.
Excellent organizational skills and attention to detail.
Demonstrated ability to manage multiple priorities and meet deadlines in a fast-paced environment.
Capable of working independently while also thriving in a collaborative team setting.
Experience with crisis management and participation in on-call rotations.
Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and student housing / property management software.

Responsibilities

Oversee the licensing process for prospects and returning residents for each trimester.
Coordinate communication regarding residents’ arrival information, cancellation, reminders, leases, etc.
Coordinate all aspects of the contracting process, including move-in and move-out.
Maintain accurate student accounts in property housing software.
Generate License Status Report (LSR), report applicant information to campus partner, and update rosters regularly.
The Assistant Director of Operations supports the general management and administrative operations of the site in conjunction with the Director of Housing and Assistant Director of Facilities, assists in the establishment of the goals and objectives for the site
Develops Site Marketing Plan and responsible for implementation.
Manage website updates in collaboration with design vendor.
Assists in the development and integration of the site housing program.
Participates in the assessment, identification, and appropriate response to the needs of the residents and facility upkeep.
Communicates the benefits of living in Palmer Student Housing and desirability of residence through the implementation of the licensing plan
Process invoices through the accounts payable system.
Perform other tasks as assigned by the Director of Housing.
Participate in on call duty rotation with Housing Team.
Work with the Director of Housing to update rates based on market trends.
Other duties as assigned.