Assistant Community Manager

Rose Valley Management•West Chester, PA

About The Position

Rose Valley Management is looking to hire an Assistant Community Manager to join our team! JOB SUMMARY: The Assistant Property Manager will assist the Community Manager in the overall operation, and the day-to-day implementation of policies, procedures, and programs to ensure a well-maintained Community. Works with Community Manager to ensure compliance with all applicable regulatory agencies and federal, state, and local laws; maintains acceptable and supportive environment for all residents. A Rose Valley Management Assistant Community Manager is a pivotal key to our success at each property. In this role, you must relate well to people, exercise good judgement and discretion in dealing with residents, visitors, vendors, and staff.

Requirements

High school diploma or equivalent
A current and valid Driver’s License
Minimum 2 years’ experience in the field of property management or leasing
Positive, friendly, and ambitious attitude with excellent problem solving, multitasking, listening, and deductive reasoning skills.
Ability to communicate professionally and effectively with prospects, co-workers, residents, vendors and corporate staff.
Strong passion for delivering top-notch service to help ensure the highest level of customer satisfaction and retention possible.
Knowledgeable regarding federal, state and local laws including Fair Housing.
Proficiency with Microsoft Office Suite, particularly Word, Excel and Outlook

Nice To Haves

Working knowledge of AppFolio software strongly preferred.

Responsibilities

Prepares, processes and signs leases and rules.
Assists Property Manager with vendor invoices and accounts payable.
Rent collection, receipting, prepares deposits using Appfolio property management software.
Writes letters and prepares legal notices to residents.
Submits required reports and maintains records according to policies.
Provides documentation, consults with attorney, and participates in required legal proceedings such as eviction proceedings.
Assists Property Manager in preparation of weekly owner’s reports.
Assists with marketing and implementing marketing plans to achieve budgeted occupancy
Excellent problem solving, listening, and deductive reasoning skills.
Ability to empathize with residents, while still enforcing community rules and policies.
Knowledgeable regarding property management, federal, state, and local laws.
Demonstrates ability to work effectively with common Microsoft software applications and property management software.
Full knowledge and responsibilities of the community; operates the property and residents within Fair Housing guidelines.
Other duties as assigned