Assistant Community Manager

Havenpark Communities•Lakeville, MN

2d•$17 - $20

About The Position

Havenpark Communities was founded on the mission of creating caring communities for both our residents and employees. Havenpark has a portfolio of 80+ communities and more than 25,000 homesites across the U.S. We are experiencing intentional, rapid growth by continuously acquiring communities. At Havenpark Communities, our mission is to make caring communities attainable for responsible residents across America. We acquire, improve, and operate manufactured home communities. You may be asking yourself - what makes us different? It is our culture. Our unique culture is fun, rewarding, and inclusive of all. Our five core values guide our everyday behavior: Respect, Grit, Collaboration, Stewardship, and Boldness. The Opportunity Be the heartbeat of our community. As an Assistant Community Manager, you are the operational wizard and friendly face that ensures our community runs smoothly and our residents feel truly at home. If you are an organized, empathetic multitasker who thrives on creating order and building relationships, this is your chance to be a central leader in a place people love to live. Your Role: The Community Connector & Operations Pro You are the right-hand to the Community Manager and the go-to person for residents. Whether you're planning a fun event, ensuring rent is collected, or coordinating a move-in, your work directly impacts the daily happiness and stability of the community. You are the bridge between leadership and residents, making you essential to our success.

Requirements

High school diploma or GED required.
A minimum of 1 year of experience in property management is required.
Exceptional interpersonal and communication skills.
Strong organizational and time-management abilities.
Proficiency with computers and standard office software.
Ability to sit for long periods using office equipment, as well as walk the community and lift supplies as needed.
Annual or semi-annual travel may be required for this role.

Responsibilities

Build a Welcoming Atmosphere: Cultivate resident satisfaction by addressing issues with care and urgency, making every resident feel heard and valued.
Be the Host with the Most: Plan and execute engaging community events that foster a sense of belonging and make Havenpark more than just a place to live.
Know When to Escalate: Skillfully handle resident concerns, knowing when to resolve them independently and when to involve the Community Manager for support.
Ensure Financial Health: Prepare bills and statements for approval and ensure all rent is collected on time, maintaining the community's financial integrity.
Navigate with Compliance: Complete all necessary legal action and notices in strict compliance with State and Fair Housing Standards, protecting both the resident and the company.
Create a "Welcome Home" Experience: Assist the Community Manager and Sales team to ensure all homes are ready for new residents and that move-ins are seamless and exciting.
Coordinate the Paperwork: Help with the preparation and coordination of documents for new move-ins and lease renewals, ensuring accuracy and efficiency.
Keep Things Running: Manage work orders to ensure all rental maintenance requests are completed within 48 hours, guaranteeing resident comfort and satisfaction.