Assistant Community Manager
About The Position
At Coast Property Management, we don’t just offer jobs — we build careers. We know that when we invest in our people, everything else falls into place: stronger teams, thriving communities, and better lives for those we serve. At Coast, we support your success — so you can lead with confidence, grow with purpose, and make an impact every day. This role supports the day-to-day operations of a multifamily community, helping drive leasing success, resident satisfaction, and strong financial performance. You’ll partner closely with the Community Manager while providing excellent customer service to residents and prospects.
Requirements
- High School education or equivalent
- Able to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form
- Previous clerical/administrative experience and experience with office computers and software
- Type 35+ words per minute
- Comfortable with a 10-key and can reconcile account ledgers
- Must have a valid driver’s license and be able to drive
- Must have reliable transportation
- Able to speak to residents and maintain good working relations with other team members and any contract laborers working on the property
Responsibilities
- Assist with leasing phone calls, email, marketing, and community tours
- Handle accounts receivable - input new resident information in the software system including concessions if offered, process rent payments, track partial payments, late payments, NSF payments, and rent delinquencies, and process evictions if necessary
- Reconcile resident ledgers monthly and during move-outs for timely disposition of security deposits
- Organize resident files and review all rental applications, lease agreements, and lease renewals for accuracy and compliance
- Assist Community Manager in preparation of weekly and monthly financial reports
- Enforce apartment community rules and regulations and assist with resident disputes
- Respond to resident inquiries, work orders, and concerns promptly and with proper documentation
- Assist the Manager in maintaining the curb appeal of the community and in ensuring the buildings are up to government and environmental regulations
- Ensure employee compliance with the Washington State Residential Landlord & Tenant Act
Benefits
- 10 days of PTO – plus your work anniversary day off!
- 10 paid holidays
- Paid sick leave accrual of 1 hour for every 40 hours worked
- 401(k) with company match
- Ongoing professional development and growth plans at every level
- Employee wellness support – including mental health, HSA contributions, and innovative wellness access, LTD and STD insurance, and more
- Life Insurance (employer-paid basic coverage)
- Meaningful work that connects you to a mission, not just a building
- Designed to meet your needs now and in the future
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
