Assistant Community Manager-Hickory Creek

29th Street•Columbus, OH

2d•Onsite

About The Position

The Assistant Community Manager will assist the Community Manager and work closely with residents. This role involves managing all aspects of a building’s occupancy and maintenance, communicating with tenants regarding property-related issues, and coordinating with tenants and third parties to address maintenance and facility needs. The position also includes collaborating with the property management team to produce advertising materials, meeting with prospective tenants to show properties, conduct interviews, receive rental applications, and explain terms of occupancy. Responsibilities further extend to processing applications, conducting credit checks, collecting monthly fees, maintaining records of payments and rental activity, and preparing budgets and financial reports. The Assistant Community Manager will coordinate with outside vendors for services like trash removal, maintenance, landscaping, and security, and will investigate and help resolve complaints, disturbances, and violations, ensuring compliance with anti-discrimination housing laws.

Requirements

Excellent communication and interpersonal skills.
Detail oriented and highly organized.
Strong customer service skills.
Skilled in time management and the ability to prioritize tasks.
Excellent critical thinking and problem-solving skills.
Solid understanding of anti-discrimination housing laws.
Experience using common operating system, such as Microsoft Windows.
Comfort creating reports and other materials using Microsoft Word and other tools.
Detail-oriented with a notable focus on ensuring and maintaining accuracy in record keeping.
Ability to communicate effectively and positively with current and potential tenants.
Valid drivers license may be required.
High school diploma or GED required.

Nice To Haves

At least one year of experience preferred.

Responsibilities

Assists in managing all aspects of a building’s occupancy and maintenance.
Communicates with tenants regarding property-related issues.
Coordinates with tenants and third parties to address maintenance and facility needs.
Collaborates with property management team to produce advertising materials.
Meets with prospective tenants to show properties, conduct interviews, receive rental applications and explain terms of occupancy.
Processes applications and conducts credit checks.
Collects monthly fees and maintains records of payments and rental activity.
Prepares budgets and financial reports.
Coordinates with outside vendors to arrange for trash removal, maintenance, landscaping, security and other services.
Investigates and helps to resolve complaints, disturbances, and violations.
Compiles with anti-discrimination laws with regard to housing, renting and advertising.
Contributes to team efforts by accomplishing related tasks as needed.