Assistant Community Manager

Associa • Columbus, OH

8d • $18 - $22

About The Position

The Assistant Community Association Manager (ACAM) supports the day‑to‑day operations of a small portfolio of community associations. This role assists the Community Manager with resident communication, administrative tasks, operational follow‑through, and overall community support.

Requirements

• High school diploma or GED required.
• At least one year of customer service or administrative support experience.
• Proficiency in Microsoft Office (Word, Excel, Outlook).
• Strong written and verbal communication skills.
• Ability to manage time, prioritize tasks, and meet deadlines.
• Strong customer service and conflict‑resolution skills.
• Ability to maintain confidentiality and handle sensitive information.

Nice To Haves

• Experience in community associations or property management.
• Interest in pursuing CMCA certification.
• Understanding of HOA processes and governing documents.

Responsibilities

• Serve as a point of contact for homeowners and residents, addressing routine questions and concerns.
• Assist with daily operational tasks, including responding to inquiries and maintaining accurate records.
• Support preparation of correspondence, meeting materials, notices, and community communications.
• Help coordinate community events and engagement activities.
• Assist with tracking work orders, violations, architectural requests, and vendor coordination.
• Provide administrative and operational support to the Community Manager as needed.
• Ensure timely follow‑up on tasks to support smooth community operations.

Benefits

• Competitive benefits package including medical, dental, vision, 401(k), and disability insurance.
• Professional development, training opportunities, and career growth pathways.
• A supportive, people‑focused work environment.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED